Kniesel's Collision - Carmichael
In operation 5 years.
Est. 1968 Kniesel’s Collision is a family-owned group of collision centers with 10 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and The Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
They described the process and timeline exactly as it happened
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ray from the Auborn blvd location handled everything in a more than timely manner considering some major setbacks my vehicle had when coming in. I felt incredibly valued and important from start to finish. Communication was superb being that I am a Newly single mom with little children and generally having not known the first thing to do when it comes to handling car business; I can honesty say I felt safe, valued, and excellent experience with the overall work that was done on my vehicle. Thank you Kniesels on Auborn blvd Carmichael location! Excellent experience and would highly recommend to anyone!
Customer Service - 5.0/5.0 -
Ray from the Auborn blvd location handled everything in a more than timely manner considering some major setbacks my vehicle had when coming in. I felt incredibly valued and important from start to finish. Communication was superb being that I am a Newly single mom with little children and generally having not known the first thing to do when it comes to handling car business; I can honesty say I felt safe, valued, and excellent experience with the overall work that was done on my vehicle. Thank you Kniesels on Auborn blvd Carmichael location! Excellent experience and would highly recommend to anyone!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will absolutely recommend Kniesal’s. I am a very satisfied customer. They went over and above to solve any issues that occurred.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The car looks great!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome job on my van. 5 star Customer service. 5 star
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
The window is still scratched. The door makes a noise while driving. It feels the door is open or the window is open.
Customer Service - 1.5/5.0 -
My car is still not repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice, neat.. car was clean
Customer Service - 5.0/5.0 -
Very nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
Poor communication, Time estimates not even close,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend this shop
Repair Quality - 5.0/5.0 -
I’m happy with the job they did.
Customer Service - 5.0/5.0 -
Very good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service.