Kniesel's Collision - Carmichael
In operation 5 years.
Est. 1968 Kniesel’s Collision is a family-owned group of collision centers with 10 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and The Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
several delays
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will tell everyone.
Repair Quality - 5.0/5.0 -
My car nooks like new.
Customer Service - 5.0/5.0 -
Everyone treated me with kind professionalism, very rare. The staff was top notice. Bryce was thoughtful, quick to communicate, and thorough. When I need to come again, I will ask to work with Bryce.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I go to kniesels car repair for the friendly check ins the professional workers and the easy check out. In short I love kniesels because they get it done and done right.
Likely to Recommend - 5.0/5.0 -
Do so today.
Repair Quality - 5.0/5.0 -
Quality help and assistance. Best service ever. Quality workmanship tempered with caring attitude Thank you all for making my car new again
Customer Service - 5.0/5.0 -
The best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great! Thank you so much.
My Experience - 5.0/5.0 -
Wil recommend your company for your work.
Likely to Recommend - 5.0/5.0 -
Based on my experience, I would recommend this facility to folks to have repairs done.
Repair Quality - 5.0/5.0 -
They did great work and I am very satisfied.
Customer Service - 5.0/5.0 -
The folks at Kniesel's Collision went out of their way to get my car back on the road. What could have been a very long 2-3 month wait for parts actually was done in 3 days. I was kept appraised of the journey all the way which made me feel good about the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I personally would never take a car back there again nor would I recommend them to my friends.
Repair Quality - 3.5/5.0 -
Quality of paint finish was poor on arrival to pick up the vehicle. From the looks of things I don't think a manager or the person we worked with inspected the car before calling us to tell us it was ready.
Customer Service - 3.5/5.0 -
Communication was average, not outstanding.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bryce was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly personnel, professional technicians and perfect work results
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would/will most definitely recommend Kniesel's to friends and family.
Repair Quality - 5.0/5.0 -
Staff was very nice to work with. Bryce kept me informed regarding the progress on my vehicle and once the work was completed it looked brand new.
Customer Service - 5.0/5.0 -
Everyone was extremely nice to work with. Courteous and knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is the second time I’ve had work done from Kniesel’s cause there awesome
Repair Quality - 4.0/5.0 -
I think you did an awesome job as far as straightening the body and the frame everything lines up correctly, everything works great. I would of given you a 10 however there are several bb size divots in the paint or body work that you can clearly see. I would bring it back to fix, and I know you would gladly do it cause you guys are great. But I just don’t have the time to deal with it. If I’m the area I can stop by and show you just so you can see what I’m talking about. Otherwise we’ll leave it at that. Everything else is awesome. Thank You Robert INTROCASO
Customer Service - 5.0/5.0 -
Staff was awesome and kept me in formed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done above and beyond my expectations
Customer Service - 4.0/5.0 -
Good effort with keeping me updated on work