Kniesel's Collision - Carmichael
In operation 5 years.
Est. 1968 Kniesel’s Collision is a family-owned group of collision centers with 10 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and The Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were efficient and Ron Thompson even cleaned my headlights which was a wonderful surprise!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
It took 5 days to get my car repaired and I can still see the dent on my car. Poor quality body work. I'm very disappointed 😞 I will never use Kniesel again.
Customer Service - 5.0/5.0 -
Staff were nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A couple of days in, it seems fine.
Customer Service - 5.0/5.0 -
Repair seems to be good. Car was clean. Staff was friendly.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Communication could have been a little better
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
For sure I will recommend it.
Repair Quality - 5.0/5.0 -
The best repair place🥰
Customer Service - 5.0/5.0 -
Good customer service😍
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
My first experience with collision repair. I had preconceived ideas as to how it would go depending on private pay or use of insurance. I had many questions with some answers not being understood.
Customer Service - 3.5/5.0 -
When I picked up my automobile the estimator discovered the it was not completely finished. He told me he would call a company to come to my home and fix it. I waited 4 days and did not receive a call so I called them. They had not heard from the estimator. They came today. It’s fixed. Initial estimate was $1500 - $1800 if I pay. Using insurance it was $4281.28 Mileage in: 24952 Mileage out: 25163 Where did it go for 211 miles?
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bryce was first class. Dry professional and was truly a joy to work with. I never thought I’d have a good experience at a body shop. You guys did well hiring Bryce. Very respectful and very communicative throughout the process. He is worth every penny. Thanks, so much and will be sending business to you guys soon. Thanks, Mike