Kniesel's Collision - Carmichael
In operation 5 years.
Est. 1968 Kniesel’s Collision is a family-owned group of collision centers with 10 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and The Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Bryce was first class. Dry professional and was truly a joy to work with. I never thought I’d have a good experience at a body shop. You guys did well hiring Bryce. Very respectful and very communicative throughout the process. He is worth every penny. Thanks, so much and will be sending business to you guys soon. Thanks, Mike
My Experience - 5.0/5.0 -
Fantastic job. Thank you for the prompt service and thank you for detailing the inside.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Thank you! Very friendly and professional service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Kniesel s
Repair Quality - 5.0/5.0 -
The vehicle was restored to its original state and I was appraised about the status and expected dates. It was great working with you. One person who stands out is Mr.Ray who was very informative, polite, kind and had great customer interaction skills. Even though there were delays owing to CoVID scenario, the way the communication was handled was perfect. Thank you for taking care of my vehicle and bringing it back to how it was b4 my accident.
Customer Service - 5.0/5.0 -
Excellent. Special thanks to Mr. Ray
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. And perfect customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ray was great at keeping me updated with my pickup repairs.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ray updates regularly how the work is going and show concern for his client
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Haley was amazing!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this auto shop to a friend . Great customer service and get the job done !
Repair Quality - 5.0/5.0 -
The quality is great . Everything looks lined up and well put .
Customer Service - 5.0/5.0 -
First time getting my car repair so I was a bit hesitant, but Bryce made it super easy for me . He was always on top of his game . He notifies me whenever something changes or need to be done . They also washed and vacuumed my car before I picked up which is a PLUS ! Great company . Will definitely come back if needed to .
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have recommended it to my neighbor
Repair Quality - 5.0/5.0 -
Yes my car was repaired extremely well
Customer Service - 5.0/5.0 -
Great team. Terrific body work AND customer service
My Experience - 5.0/5.0 -
Haley was awesome. Very friendly. She welcomed me and assured me everything would be okay.Haley was on top of everything and kept me updated on all information. My car is beautiful again.Thank you
Likely to Recommend - 5.0/5.0 -
I went to a different repair shop and did not go back as I did not like the customer service.
Repair Quality - 5.0/5.0 -
My car is beautiful again.
Customer Service - 5.0/5.0 -
Haley is awesome. She went over the estimate and made sure I understood everything.She kept me updated on all repairs. She is very professional and kind and gives great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very happy with the workmanship and the customer service given to me