Kniesel's Collision - Carmichael
In operation 5 years.
Est. 1968 Kniesel’s Collision is a family-owned group of collision centers with 10 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and The Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job! Like it never happened!
Likely to Recommend - 5.0/5.0 -
Have used Thompsons and Kniesels and I have never been disappointed.
Repair Quality - 5.0/5.0 -
I cannot say enough about the service and updates I received from Phil. Everyday I got a call from him letting me know what was being done. He was an outstanding service rep.
Customer Service - 5.0/5.0 -
Cant' say enough about how satisfied I was with their service. Lexie was always courteous and knew exactly what was going on and was informative. I also loved that they have a relationship with Enterprise and we only had to drop off the rental to them and they took the rental back to Enterprise.
Returned Clean
My Experience - 5.0/5.0 -
We love that you give great communication through the whole process of having our vehicle. Also, we love that you get the work done sooner than any. Anyone could expect. We appreciate you guys for all you have done. Have a blessed day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I love the way they get the car in and out. They do a great job. The customer service is amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire experience from beginning to end was amazing. The work being done and the cost of that work was clearly communicated. They worked with my insurance company to get me setup with a rental vehicle during the repair which was amazing. And I received regular updates on the status of the repair. I will definitely take my car to Kniesel’s any time my car needs work and will suggest them to anyone looking for that kind of work.
Customer Service - 5.0/5.0 -
Flawless from the front desk to the repair shop and all the way around. Great experience.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience. Fast and excellent work. Front desk is great and informative. Mechanics are great and will keep you updated on any progress. Came in with body damage and they left it looking like nothing ever happened. Overall a very great experience
Likely to Recommend - 5.0/5.0 -
Work and staff helpful when needed
Repair Quality - 5.0/5.0 -
Friendly and professional staff. Workmanship great. Extra time needed but worth the additional time.
Customer Service - 5.0/5.0 -
Staff helpful and kind
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with every aspect of my experience at Kniesel’s.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks great.
Customer Service - 5.0/5.0 -
Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great work from them
Customer Service - 5.0/5.0 -
Very easy experience and I was kept updated on the progress of my repairs.
My Experience - 5.0/5.0 -
Everyone I worked with there were very nice! Phil was my primary contact. He kept me informed of the progress all the way through, friendly and professional. If I ever am in need again for such work, I would definitely go back to Kniesel’s! I would ask for Phil. And I will recommend the shop to my friends and neighbors. Thank you!
Likely to Recommend - 5.0/5.0 -
I recommend them highly!
Repair Quality - 5.0/5.0 -
They treated me well, fixed my car perfectly and I highly recommend them!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Extremely helpful and nice all the way around 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Absolute great…
My Experience - 5.0/5.0 -
Once again Kniesel's has come through with excellent service. Shaun and Zack provided me with top notch work on my vehicle. I only trust Kniesel's with my vehicle because their service is unmatched. Great job Shaun, Zack and Kniesel's!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your team did such a great job! My car looks brand new! Great communication with Shaun! I'm so grateful for you all 🙏 thank you so much for all your help !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Kniesel's Collision to friends and colleagues for their excellent service and quality work.
Repair Quality - 5.0/5.0 -
Great experience with known for quality with Kniesel's Collision thanks again
Customer Service - 5.0/5.0 -
Grateful to have my car getting fixed. One step at a time, moving forward.
Returned Clean
My Experience - 5.0/5.0 -
Customer service was over the top quadruple A+ overall I can’t say enough was fantastic!