Koons Collision Center of Tysons

4.7 (2,249reviews)
93%
2000 Chain Bridge Rd.,  Vienna,  VA  22182
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Shop AssistantSparkles

In operation 62 years, 46 years at this location.

At Koons Collision Center of Tysons, we proudly deliver the industry’s best-in-class collision repair service to the greater Northern Virginia area. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, every repair is backed by our written lifetime warranty and our core values of integrity, family, service, and quality. We are proud to be consistently recognized for our exceptional customer service, commitment to enriching the industry, supporting Washington DC area charities, and training the next generation of skilled auto body technicians.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
  • Korean
  • Arabic
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,249)

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Returned Clean

My Experience

Dwight was so great to work with through this whole experience. He’s the reason I clicked the link to give feedback. Was a pleasure working with him after all the headache of the accident and insurance stuff. Hope I don’t need to come back, but if I do, will request to work with him again.

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Repair Quality

I greatly appreciate Mr. Alex Coray expertise and professional handling of my repair request.

Customer Service

I greatly appreciate Mr. Alex Coray expertise and professional handling of my repair request.

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My Experience

It was hundred percent the right decision I brought my car to get fixed at koons Tyson chevy body shop . The quality of work done as well as the efficiency of delivery i.e three days before scheduled day is amazing. I can't be satisfied enough or happy for the professionalism of the office manager Ms. Claudia and the assigned lead technician Mr. Alex . Looking forward to come for any needs of my car in the future. Thx again!

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The team did a good job under difficult circumstances

Repair Quality

Alex and team were very thoughtful on the repair plan and sourcing to keep our cost down for the self-pay portion. Looks great.

Customer Service

Alex did his best to reply to the Tesla team who was very difficult to work with, across a very long repair and payment cycle. I did try to reach out to Benji the shop manager to get help/escalation 2x and he did not respond.

Returned Clean

Likely to Recommend

WOULD NEVER RECOMMEND. In fact, I will be leaving reviews to warn others.

Repair Quality

HORRIBLE!!!! From the time it took to do the repairs, to not doing all of the repairs (literally the right front quarter panel. They tried to cover it up. Also, because they didn’t do the repairs (after having my car for 2 weeks) there is a large sound when opening the door. There is NO POSSIBLE WAY this couldn’t be heard.

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Repair Quality

Koons is always top notch!! You always know it’s a job well done.

Customer Service

Excellent and top notch days it all.

My Experience

Alex in the body shop made a difficult process easy and the final result felt rewarding. Thank you, Alex, for being so good at your job.

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Alex from the body shop was great to work with. A real pro!!

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Another satisfied customer!

Repair Quality

Excellent body shop workmanship

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