Koons Collision Center of Tysons
In operation 62 years, 46 years at this location.
At Koons Collision Center of Tysons, we proudly deliver the industry’s best-in-class collision repair service to the greater Northern Virginia area. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, every repair is backed by our written lifetime warranty and our core values of integrity, family, service, and quality. We are proud to be consistently recognized for our exceptional customer service, commitment to enriching the industry, supporting Washington DC area charities, and training the next generation of skilled auto body technicians.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
- Korean
- Arabic
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My experience was the best service I have received anywhere. Prompt, friendly and easy. I couldn't be more satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Vehicle should have been washed prior to return Red marks still visible from initial walk around
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
I would have appreciated someone going over what exactly was repaired, replaced etc.,
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
They called me to pick up the car on Saturday 10th and the bumper was misaligned and some plastic pieces were loose. They told me they were going to call me on Monday, nobody called, I called myself Monday afternoon to my surprise they told me that I had to pick up my car that day that it was all fixed. I went on Tuesday morning, again the Geico gentleman was not cooperative at all and after i ask him to fix additional details you shut the door real hard while i was leaving. Then a lady call me around noon and told me that i needed to pick my car the same day before 6pm or they will charge me for the rental.
Likely to Recommend - 2.0/5.0
Repair Quality - 0.5/5.0 -
No one called me when my car finished. They did return my deposit and they charged me 300 dollars for rental car and not my volt .
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Good service but the ridiculous number of calls and texts to complete the survey after would keep me from recommending it.
Repair Quality - 2.5/5.0 -
Great service and car was fixed in a timely manner but the worst part was that I have been harassed with texts and phone calls to complete this survey. I would like to stop receiving texts and calls.