Koons Collision Center of Tysons
In operation 62 years, 46 years at this location.
At Koons Collision Center of Tysons, we proudly deliver the industry’s best-in-class collision repair service to the greater Northern Virginia area. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, every repair is backed by our written lifetime warranty and our core values of integrity, family, service, and quality. We are proud to be consistently recognized for our exceptional customer service, commitment to enriching the industry, supporting Washington DC area charities, and training the next generation of skilled auto body technicians.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
- Korean
- Arabic
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When I went to go pick up my car after 9 days, an obvious part if my bumper was missing and there was still a ding in my paint that should have been caught by quality control.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous and on time delivery
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Perfect team work, communication & service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff kept me updated on the repair status and worked with my schedule too when the repair completion was delayed.
Likely to Recommend - 2.0/5.0 -
Not satisfied with last visit
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0 -
More cost cutting than work quality
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service...
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very polite and understanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Better experience than Mercedes repair shop.
Repair Quality - 5.0/5.0 -
Impecably done.
Customer Service - 5.0/5.0 -
Everyone was extremely helpful.
Returned Clean
My Experience - 0.0/5.0 -
Repair was not done properly. Quarter panel was not fixed as it should be. I see scratches on the paint work done. No buffing was done, I can see swirl or straight marks
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Not satisfied at all
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with Koons of Tysons services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jobs done pretty neat.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
cheap work to satisfy bare minimums
Repair Quality - 2.0/5.0 -
low quality control
Customer Service - 3.5/5.0 -
didn't deal with a legitimate complaint professionally