Koons Collision Center of Tysons
In operation 62 years, 46 years at this location.
At Koons Collision Center of Tysons, we proudly deliver the industry’s best-in-class collision repair service to the greater Northern Virginia area. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, every repair is backed by our written lifetime warranty and our core values of integrity, family, service, and quality. We are proud to be consistently recognized for our exceptional customer service, commitment to enriching the industry, supporting Washington DC area charities, and training the next generation of skilled auto body technicians.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
- Korean
- Arabic
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Would definitely recommend. Great service, great quality, timely, considerate. Very impressed!
Repair Quality - 5.0/5.0 -
The quality of our repairs is wonderful with great attention to detail. Also, our vehicle was returned to us looking pristine and clean.
Customer Service - 5.0/5.0 -
Unmatched. Our satisfaction was clearly a priority and we felt that from the beginning thay they cared about the work and the outcome. We want it to look brand new and it was evident that mattered.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
For body work, expensive, slow, and difficult to work with.
Repair Quality - 2.5/5.0 -
Work was fine. Process and customer service was poor
Customer Service - 0.5/5.0 -
I was told it could be done in a week. I lined up a vehicle to borrow. The parts did not arrive on time. The repair took an additional week. While I was initially offered a loaner vehicle, I was told I could not have one after the repair timeline stretched. This left me without a car for a week. Updates were infrequent. I could not get a good answer on when the part would arrive or the car would be ready. I also needed service and an oil change. I asked the service shop to coordinate with the body shop to get that done. The truck was sitting idle waiting on parts to arrive for almost 10 days. But the service team could not figure out how to do that. I was told multiple times that I had to coordinate between the body shop and service shop, rather than your teams talking to each other. Ultimately, I couldn't event talk about service until the body shop was done, and then they couldn't schedule me for another week. So I took the truck home and decided to do service elsewhere. This was very inefficient and frustrating.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional service and good communication