Lacey Collision Center

4.9 (11,403reviews)
97%
1215 Carpenter Rd SE,  Lacey,  WA  98503
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Shop AssistantSparkles

In operation 50 years.

Lacey Collision Center is one of four locations. We specialize in all makes and models. We are a DRP for a number insurance company's so we handle any and all type of auto claims so give us a call. We can communicate by text and or email and message throughout the entire repair process ...

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Subaru
Tesla

Reviews (11,403)

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Turn out good Thanks

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Returned Clean

My Experience

Yes! Yes! Great Customer Service and my car was ready on time and the repair, well you would have never known it was in the shop for repairs. I picked it up and beautiful work. Great job!

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My Experience

Seth was amazing. Thank you Barb

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After, I dropped my car for repairs until two months get it back . I felt unpleasant when they repaired took too long like that. And my doors have been ding also back home I found some ding another door have dings too. I felt sadness about it.

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Very timely and very good communication.

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Always good service

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My Experience

It was a very efficient and painless process. These people know what they are doing.

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My Experience

Seth was really helpful to work with. He helped me through a very long process and was able to answer my questions and even had my vehicle done a week earlier than planned. I was impressed with the condition of my vehicle when I picked it up today. Prior to this visit I previously had worked with Kevin and both are exceptional at their jobs. I will continue to use and refer Lacey Collision.

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My Experience

Lacey Collision has excellent customer service service! race called and updated me several times time on my car repair. They were prompt in appointment set up and clear about the process all along the way. Most importantly each staff person I interacted with was pleasant and competent! Thank you for such excellent service!!!

Likely to Recommend

Absolutely- they are a 10 star service!

Repair Quality

Every aspect of of this car repair process was exceptional. Race - my contact person consistently kept me informed. Every staff person was genuinely kind, pleasant and competent in what they did! My car was vacuumed and clean - and repaired in a VERY reasonable amount of time. Hats off to terrific service. Thank you!

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Outstanding customer service service.

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My Experience

Excellent service and workmanship, the car looks brand new. I really appreciate the staff staying in constant communication and providing me with frequent updates on the repairs. The icing on the cake was that the car was ready way ahead of schedule.

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