LaFontaine Collision of Walled Lake
In operation 4 years.
LAFONTAINE WALLED LAKE COLLISION
- Free Estimates
- Lifetime Warranty
- Towing
- Cash
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional. Great repair. My 3rd car fixed. All well done
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Horrible customer service… no phone call to update us on what was going on and myself and my wife had to come in to check it on the truck. When my wife came in to pick up the truck no one came outside to say are you satisfied or show us anything about our truck which is unacceptable.
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I had moneys on the armrest and when I picked up the truck it was gone. All $25 dollars was in coins.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
The techs did an amazing job and my vehicle looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The 2 ladies in the office were great to work with, especially Sylvia
Likely to Recommend - 4.0/5.0 -
It took more than two months to get the car in for an appointment
Repair Quality - 5.0/5.0 -
Easy to work with
Customer Service - 5.0/5.0 -
Friendly focused when working with individual customers. Good communication.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Need new manager
Repair Quality - 4.5/5.0 -
Service department A plus body shop bad customer service from the manager
Customer Service - 4.5/5.0 -
Body shop not good
My Experience - 5.0/5.0 -
The repair job was great!!
My Experience - 0.0/5.0 -
Although we gave you all the info re: steel wheels that were on the car when it was dropped off (where they were purchased and wheel style #), the incorrect non-steel one was ordered causing additional unnecessary delay. Also, the hubcap(s) were not replaced upon pick-up, causing us to have to purchase them ourselves and drop off the receipt to your office to be submitted with the insurance claim (& install them ourself which at age 75 isn’t easy for us). Office staff was kind, but having to keep extending car rental with the insurance company was a pain…workmanship was good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great, Raymond was awesome