LaMettry's Collision - Minnetonka
In operation 50 years, 6 years at this location.
LaMettry’s Collision delivers world-class auto body repair across 15 Twin Cities locations, combining advanced technology, expert craftsmanship, and a customer-first experience. Our team follows industry-leading repair standards supported by certifications in technical training, refinishing, mechanical systems, and customer care. We’re also one of the nation’s most extensively manufacturer-certified collision repair providers, trusted by top luxury, performance, and electric vehicle brands. Our OEM certifications include Alfa Romeo, Audi, Corvette/GM, Mopar/FCA, Ford and Ford F-150, Honda, Acura, Hyundai, Infiniti, Jaguar, Land Rover, Kia, Lexus, Lucid, Mazda, Mercedes-Benz, Nissan, Porsche, Rivian, Subaru, Toyota, Tesla, Volkswagen, and Volvo. From minor dents to structural repairs and advanced EV or ADAS work, LaMettry’s restores your vehicle the right way—using genuine parts, approved procedures, and technicians committed to doing the job correctly every time.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Delay in repairing and missed issues
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Not sure.
Repair Quality - 3.0/5.0 -
In past visits to Minnetonka LaMettrys, I’ve had excellent service and that’s why we returned to fix our front bumper and light. When I received a quote, my service agent said the shop wasn’t busy and could get me in right away. However, our fairly simple repair took a whopping 37 days – and probably would have been more if my husband and I didn’t push the envelope. I was the one to call in for ongoing updates because we were paying for a rental car. We received almost zero proactive text messages or phone calls. To be honest, it felt like excuses and slightly blaming my insurance company. In addition, no apologies or professional accountability – he constantly required me to call in for updates ongoing. He didn’t personally tell me he was going on vacation or provide a name and number to another agent while he was gone. Literally the day we WERE scheduled to pick it up – he submitted another supplemental bill to our insurance and created a fire drill for everyone. I believe LaMettrys should pay for a portion of my 37 day car rental. Thank you, Mary and Chad
Customer Service - 2.0/5.0 -
We felt we had to be the one to call and get updates — this visit did not feel that we received high quality, proactive service. In addition, we learned (when calling for an update) that our agent went on a week vacation without delegating a point of contact. So, this was disappointing.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best body shop in the city. Staff at all levels are excellent
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We have always been satisfied with LeMettry’s
Repair Quality - 5.0/5.0 -
Lee and the team are the best! We will always bring our cars to LeMettry’s when repairs are needed
Customer Service - 5.0/5.0 -
Especially the front desk staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I can’t give it a 10 only because it’s been two days since i picked up my car, but no issues to report. Looks great!
Customer Service - 5.0/5.0 -
LaMettry’s is very customer care focused, and I could feel that throughout the entire process.
Likely to Recommend - 5.0/5.0 -
Overall, very happy
Repair Quality - 4.5/5.0 -
Good communication, but the repair took longer than I had expected
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication and quality of work was outstanding.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Not in hurry for car & they worked through what they needed to do
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 5.0/5.0 -
Worked extra hard with SF insurance co
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The only place I’ll bring my BMW
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kyle was very attentive & informative on the process of my car repair. He’s the best I’ve worked with over the years!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Took 3 months. 3 services advisors and i lost my charger cable
Customer Service - 1.5/5.0 -
3 advisors
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The repair job was great and our advisor was helpful. It seemed to take a very long job to get the vehicle finished compared to the last time it was in the shop. We were paying out-of-pocket for a rental vehicle so this was a bit of an issue. Everything was pretty great other than the day of Pickup. I communicated with my advisor that my daughter would be there around 5:15 on Friday to pick up the vehicle when she showed up at exactly 515. The door was locked and she could not get in even though we were advised that the shop was open until 530. This was very stressful because we were unable to have her vehicle back and had already dropped off the rental vehicle on the way there. I’m not sure at this point if I will be using the services again due to the stressfulness of that situation and the stress that put on our family over the weekend due to having one less vehicle while my daughter was trying to go back to school.
Customer Service - 0.5/5.0 -
Please see previous comment. I left multiple messages and no one called me back till after 9 AM on Monday when we are already on route to try to pick up the vehicle again. I had to take an extra day off of work just to come pick Pickup up the vehicle, which hit us financially.