Lithia Body & Paint & Ramsey Collision Center
In operation 16 years, 12 years at this location.
Welcome to Lithia Body and Paint of Des Moines located in Urbandale, Iowa. We serve the surrounding areas of Des Moines, Ames, Ankeny, Boone and Indianola Iowa. You may reach us at (515) 278-3450. We would be honored to answer ANY questions you may have regarding your body shop needs or help you obtain your no-cost, no obligation, FREE ESTIMATE at Lithia Body and Paint of Des Moines located at 9943 Hickman Rd Suite 107 Urbandale, Iowa 50322. We Can Work With All Major Auto Insurance companies: Allstate Farmers Progressive Geico Liberty Mutual MetLife Travelers Kemper Nationwide GMAC USAA Safeco I-CAR Gold Certification. We are also a Certified Collision Center by VW, BMW, Honda, and Acura
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I will never commend your body shop and I had heard good things prior but my experience and how it has been be8ng handled after was horrible!
Repair Quality - 0.5/5.0 -
When I got her back there was a bag of used Tupperware containers on the front passenger floor board. Leading to a disgusting smell in my car and half a tank of gas had been used. I called about this and they acted like this is nothing. They would talk to the people that worked on my car but I should just drop it and not have an issue with these things happening. I have severe food allergies and so there is an entire other level of concern I have about it seeming someone was taking lunch in my car since that could put my health at risk. I also never allow food to be eaten in my car because I do not want to risk spills and stains in my car. The person that did this would have been risking making stains or spilling in my car and if they had would they have done the proper steps to clean and sanitize her?
Customer Service - 0.5/5.0 -
When I retrieved my car from being repaired their were used with food scraps still present Tupperware containers on the front passengers floor board and a smell from said containers in my car and also half a tank of gas had been used while she was at the shop. When I called and notified the shop of this I was basically told I was mistaken about what I saw and smelled and it was made to seem like it was not a big deal. All they said is they would talk to those that worked on my car. This is very worrisome to me as I have severe food allergies so my car being used as a lunchroom puts my health at risk! They also by doing this treated my car in a very disrespectful way.
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the paint job is excellent. I was very worried about it matching. Although it took time for the correct parts to arrive I was glad you paid such Close attention to detail.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Lithia Body & Paint exceeds expectations
Repair Quality - 5.0/5.0 -
Lithia Body & Paint exceeded my expectations. Thank you! Steve & Shirlee Orr Story City, IA
Customer Service - 5.0/5.0 -
Professional
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My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
A little pricey, but quality results.
Repair Quality - 5.0/5.0 -
So far results appear flawless. Very satisfied
Customer Service - 5.0/5.0
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Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
It took forever it cost me 4000.00 in car rental would not recommend the work looks great but time frame not acceptable over 2 months
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for the excellent coordination with Enterprise and State Farm!
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Turn time was quick and the process was smooth and organized. Would use them again for future needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Workmanship and great follow ups and Updates. will definitely use them again for future needs.
Customer Service - 5.0/5.0 -
Great follow Ups and Updates
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Did good work. Would have liked to have been offered a loaner or rental for the amount of time it took.
Customer Service - 5.0/5.0 -
They were great to work with.
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My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service, great work, will definitely recommend to friends and family!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job and had my truck done much sooner than planned.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job in a timely manner!
Customer Service - 5.0/5.0 -
They did a good job!