Lone Star Chevrolet

4.7 (400reviews)
100%
18900 Northwest Freeway,  Houston,  TX  77065
Bot
Shop AssistantSparkles

In operation 41 years.

LONE STAR CHEVROLET IS A FULL SERVICE COLLISION CENTER REPAIRING ALL MAKES AND MODELS. GM, C8 CORVETTE CERTIFIED, CADILLAC CT6, HONDA AND ACURA CERTIFIED.C, ALSO DODGE, CHRYSLER, JEEP, RAM, AS WELL AS HYUNDAI, KIA & GENESIS CERTIFIED. I CAR GOLD CLASS CERTIFIED

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (400)

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My Experience

Gas tank will not fill up completely

My Experience

Everything was great!

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Use them it's worth it

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Very professional and very fast

Customer Service

I love the text message notifications as the vehicle was being worked on

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Awesome job to detail... love it and thank you for kinda cleaning my car

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My Experience

Excellent service

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My Experience

Very friendly staff, awesome job on the updates and overall good experience with them.

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My Experience

Rusty did an excellent job handling/coordinating my repairs (this is the second time I have worked with Rusty). I would certainly return to him again in the future if needed. -Shaun Maloney

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The lady answering the phone when I called to see if my vehicle was ready was a little rude.

My Experience

Very organized, I got updates, easy to folow the progress and no worries. The job was very well done. My car looked great - I think they even vacuumed the interior and washed the exteridor. Thanks!

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I would not recommend this type of customer service or repair service ever to anyone. I would recommend that they never use any king of Lone Star Service. It was one of my most fustrating and stressful experience dealing with Lone Star Chevorlet. Absolutely the worst!

Repair Quality

My car was taken for damage for two passenger side doors and front of the body, right above the front passenger tire. The door does not close propelry. When the door is closed, it unlocks on its own and opens and barely stays latched. I am afraid to take it back to this location for repair since it was not fixed properly and they take tooooooo long to make repairs. They hold your car hostage and do not make repairs corrects. They removed the dent from the door, but my doors doesn't shut properly any more. It did not have this problem when I dropped it off.

Customer Service

Customer service is the worst. They are great at calling you to take your car in for an estimate. But once they have your car in the shop it is very difficult to get someone to answer the phone. I usually had to call 2-4 times to get someone to answer the phone. The person aswering the phone gives bad information on when the car is the ready for pick. I was told my car would be ready for pick up on a Wednesday. So I made plans, I took off work and turned in my rental car. When I call on Wednesday I was told the car was not ready. Then I was told that it would be ready the next day on Thursday and that I would receive a phone call. I got a call on Thursday at 5:50 pm. There hours are from 8am to 6pm. I was called 10 minutes before they close to inform that that my car was ready for pick up. This is one of the worst locations to have your car serviced. Bad customer service and even worst repair service.

My Experience

Good job

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