Lone Star Chevrolet

Likely to Recommend - 3.5/5.0 -

The time frame is the problem

Repair Quality - 3.0/5.0 -

Long wait for completions

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

They did a really good job. It took a lot longer than I was told but I’m happy w/ the outcome.

Customer Service - 3.5/5.0 -

The receptionist was friendly but new.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Outstanding service and quality work! The service and collision department at Lone Star Chevrolet is exceptional!

My Experience - 5.0/5.0 -

The process went very smoothly. It ended up taking less time than the original estimate and hundreds less. I appreciated the text updates as the work was being done. The final result was a complete restoration of the car to it’s original specs. Well done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Bedi was totally on top of it the entire time with updates and follow-ups. Out standing customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Bedie was incredible! She kept in constant contact with me and did her best with handling the insurance. She did a wonderful job. Give her a raise!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication and customer service!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was pleased with the results! I appreciated Betty keeping me informed with what was going on with my car.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The car was spotless inside when I picked it up!

My Experience - 5.0/5.0 -

Service was terrific! Finished days before estimated due. Saved rental costs and repairs were stellar! Renewed my desire to use a dealer for body work. Well done!

Likely to Recommend - 5.0/5.0 -

Kind of renewed my desire to use a dealer versus second hand body shop.

Repair Quality - 4.5/5.0 -

Repair was done well with perfect paint match. Repair was also done days ahead of schedule saving me money on rental. Had a loose turn signal wire though. Fixed in less than 5 minutes but required a turn back. Very satisfied as a whole.

Customer Service - 5.0/5.0 -

Basically all was great. Daily text to notify of status was great.

My Experience - 5.0/5.0 -

Rusty Clark was amazing and because of his kind spirit Lone Star Chevrolet is going to be the first choice with any other issues that I may have in the future

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Betty was awesome she’s kind of paperwork what did it to my car we went for a ride and make sure first riding good but the manager rude very rude not professional at all but like I said that it was awesome I feel sorry for her working for a rude person

My Experience - 5.0/5.0 -

I love that Bettie always checked in with me and made me feel like my Jeep was in good hands! Bettie was awesome!

Likely to Recommend - 5.0/5.0 -

I've been Lone Star Chevrolet Customer for 15 years whether it's buying a new vehicle or maintenance repair

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good job

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Bedie and team did a great job in repairing our vehicle in a timely manner.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0