M & S Collision of Chesterton

4.9 (877reviews)
98%
1561 S. Calumet Road,  Chesterton,  IN  46304

M&S COLLISION IS A HIGH QUALITY COLLISION REPAIR CENTER.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (877)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff receives frequent commendations for being professional, courteous, and genuinely helpful throughout the repair process. Timeliness is a strong point, with several customers pleasantly surprised that their vehicles were completed ahead of schedule. Communication throughout the repair process is highlighted as exceptional, with customers appreciating being kept informed at every stage. Many customers are long-term repeat clients, reflecting deep trust in the shop. A few customers noted minor concerns such as parts delays, a radio issue, and a backup camera replacement still pending, which they shared as areas for improvement.
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"Excellent work as always I have used MNS collision for the last 20 years. Theyve always done great on ..." Read more
"Very professional, very courteous, I am partially Disabled and they were very nice from beginning to end, even helped with ..." Read more
"... and complete repairs of the Pilot. You wee fast and the quality of your work speaks for itself. I didn't expect a detailed car when I picked it ..." Read more
"... pleased with everything that they did to fix my car. It totally looks like a brand new car. I would recommend you to everyone that needs bodywork." Read more
"Amazing work as always and surpasses expectations"
"Much faster than I expected....!!"
"Truck was repaired quicker than estimated and returned cleaned."
"I was shocked how quickly they got it done they told me a week and half to 2 weeks but was done in a week and a day"
"The job was finished early"
"Great job, on time"
"they processed the service in a timely manner and communicated well so i knew what was happening throughout the process"
"They kept very good communication with me the whole time"
"Every step of the way I was updated"
"They always do awesome work, and have great communication!!!"
"Very professional kept me informed on what was going on. We definitely use them again."

Likely to Recommend

Professional and excellent work

Repair Quality

I’m overjoyed with the results of my repair. They go above and beyond and work fast. Thank you for everything.

Customer Service

Kind and professional

Returned Clean

Likely to Recommend

Repair Quality

We had an outstanding experience with M&S after our Audi was hit in the front. From the start with the insurance estimate to the finish, they were professional, helpful and super personal. They did an excellent job repairing the vehicle and the car looks great! Thanks Ashley and the crerw.

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

The work is very good. He finished a day early. The people running the office and the estimates and everything we’re friendly and very informative. I like to thank them for everything they did.

Customer Service

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

Everyone very nice. Very happy with the service. My car repair looks very good. Will recommend them.

Customer Service

Very perfectional and friendly.

Returned Clean

Likely to Recommend

I have always brought my cars here for body work. This was the fourth time I believe and this was the only time I've been disappointed.

Repair Quality

The work is done well but I wasn't happy with a spot that was painted over. I was under the impression that my whole rear bumper was being replaces and just the rear bumper was replaced but not the top. I misunderstood before having the work done. I thought for 3 200 dollars when I brought up a small scratch I wasn't happy with it could have been touched up , but was told not to worry it was gone over and is protected. We'll I know its protected from any rust because its plastic. I've always brought our cars to M&S because there work has always been impeccable but I was disappointed this time. I remember when given the estimate I was told I needed a new rear bumper that's why the cost was 3,200. I was under the impression the whole bumper was being replaced not just the lower portion. Just disappointed. If there is a next time I will ask more questions to get a better understanding before having the work done.

Customer Service

I explained my disappointment in the first comment

Returned Clean

Likely to Recommend

Repair Quality

M&S took their time and she turned out beautifully. I appreciate the attention to detail.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looks wonderful and it was all a very easy process.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional kept me informed on what was going on. We definitely use them again.

Customer Service

Very professional kept me informed on everything that was happening would definitely go back again.

Returned Clean

Likely to Recommend

Not my 1st time at your shop and if someone asked me where I had my car repaired at I'd say m&s collision

Repair Quality

It took awhile but not m&s fault t at all everyone there was professional n courteous job was well done

Customer Service

Your shop kept in contact with me and answered all questions promptly

Returned Clean

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Returned Clean

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We had good service

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Repair Quality

Amazing work as always and surpasses expectations

Customer Service

Great work as always.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Returned Clean