Mackin's North Portland Auto Body

4.9 (3,777reviews)
99%
8026 N. Denver,  Portland,  OR  97217

In operation 81 years, 63 years at this location.

Our mission is to lead the industry in quality, integrity, technology and productivity achieved through a genuine relationship and concern for our customers, employees, vendors and insurers without compromise of our values or product. To improve our community through our business development, employee growth and philanthropy. Above all, we strive to provide a service to our customer that is unparalleled in the collision repair industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,777)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for excellent communication, including regular text and progress updates throughout the repair process. Timeliness is a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The complimentary interior and exterior detailing upon vehicle return is a recurring pleasant surprise mentioned by many customers. A few customers noted areas for improvement, including ensuring all associated components are checked post-repair and managing timeline expectations more precisely, but the overwhelming sentiment reflects a highly satisfying experience that customers enthusiastically recommend to friends and family.
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"The body work was excellent, & the paint match was perfect. I only wish I could've afforded to have the entire ..." Read more
"... mechanic went above and beyond to explain things, the repair looked great, and my car was spotless inside and out. Would recommend you guys to everyone." Read more
"The service was exceptional. The staff went above and beyond to help me with my car repairs and insured everything was handled to factory standards."
"Mackins was great!They got my car looking as good as new and ahead of schedule too! Scheduling was quick and easy. They got me right ..." Read more
"Excellent repair work and timely service updates from great office staff."
"... could've afforded to have the entire car repainted. Thanks so much for having it done 4 days ahead of schedule. It was a lovely surprise! I was kept up to date throughout ..." Read more
"Im happy that the work was done faster than projected. Keep up the good work."
"Insurance stuff slowed down parts delivery and repairs were completed prior to agreed timeline."
"It was actually ready earlier than I expected. Amazing!"
"... keeping us apprised of the progress of repairs and finished earlier than estimated" Read more
"... were courteous, knowledgeable and super friendly. Communication was top-notch through the whole process. My car came back better than before the wreck." Read more
"Excellent communication from the shop. Appreciated being kept up to speed on progress. Pleasant staff at counter."
"The body work looks terrific and the communication from the shop keeping us updated on the status of the repair was really appreciated."
"Several progress texts were sent keeping us aware of the status of ongoing repairs."
"... received at Mackins. Everyone was nice, professional and kept us informed throughout the process. Id absolutely recommend them to anyone." Read more

Likely to Recommend

Definitely will refer friends to this shop.

Repair Quality

Chose Mackin's when a friend referred me to them. Glad I went with them.

Customer Service

Robert took the time to really look at the damage to my truck and answer my questions.

Returned Clean

Likely to Recommend

Repair Quality

Clean work with good communication throughout the process.

Customer Service

Returned Clean

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My Experience

The repair is just perfect and beautiful! Thank you!!

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I was already doing it because this is the second time I brought my vehicle in this place and I loved the quality of work was done on previous experience, and I will continue recommending it.

Repair Quality

I love the work/quality of the paint that you won't notice the difference between the original from manufacture.

Customer Service

Personnel was ok, not very enthusiastic and doesn't make you feel like you're so important to the business

Returned Clean

My Experience

Very communicative and quick to answer any questions. The quality of repairs is excellent and we’ll be quick to recommend the shop. I hope we won’t need your services in the future, but if we do, we’ll be back!

My Experience

Repairs were done timely and correctly. Staff was great.

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Returned Clean

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My Experience

Robert and everyone at Mackins was professional and friendly. Robert updated me every step of the way, and my car is working and looking great. Thank you so much!

My Experience

Other than the car looking great, the service was completed by the time estimated; I appreciated that a lot

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Customer Service

All were friendly and helpful

Returned Clean

My Experience

Great body shop, used them about 25 years ago, great experience then also, thank you, your guys do good work!!

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Repair Quality

Great service, and good work. Had a car repaired there 25 years ago, great experience then also. Top notch!!!

Customer Service

Returned Clean

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Repair Quality

Amazing

Customer Service

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Repair Quality

Helpful, polite and persistent in finding the part I needed.

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My Experience

Great job by the team for my bumper replacement — good work, good communication, good customer service, timely completion.

My Experience

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Returned Clean