Mike's Auto Body North

4.9 (555reviews)
98%
24 Bennett Highway, Rt 1 North,  Saugus,  MA  01906
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Shop AssistantSparkles

For Expert Collision Repair and Auto Body services North of Boston-MA, no other shop can compare to Mikes Auto Body. Since 1987 we've been providing the finest paint and collision repair services along with exceptional customer service. We are trusted by a full range of outstanding customers.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (555)

Likely to Recommend

Repair Quality

I have been there twice. The employee there are friendly and they did great job!Highly recommend.

Customer Service

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Likely to Recommend

Repair Quality

Mikes was recommended by my mechanic (German Performance Service) for their auto body work. They are very responsive and do great work!

Customer Service

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Likely to Recommend

Would highly recommend

Repair Quality

Guys did a great job on the body work, paint looks nearly perfect. I did however notice a scratch/scuff mark on the passenger side b pillar door trim which they said they would take care of... As long as that is taken care of I rate them 10/10. My ONLY complaint is that they took quite a bit longer than originally estimated, which is no big deal in the grand scheme of things as its only an estimate. Besides, I'd rather the job be done correctly rather than to be rushed through. Wouldn't trust my car any where else

Customer Service

Everyone was great.... Couldve been better at keeping in touch/communicating though and letting me know how progress was going....it was tough getting a hold of someone, as lots of calls went unanswered, but they are also very busy.

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Likely to Recommend

Repair Quality

Amazing work and customer service!!

Customer Service

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Likely to Recommend

Strongly recommend and will return if needed.

Repair Quality

Excellent work and excellent service.

Customer Service

Great customer service.

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Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would probably recommend Mike's with a couple of caveats like being very clear about expectations and the relative level of quality.

Repair Quality

First, I'll admit I have very high standards. My car is 18 years old and starting to rust, so those areas which were painted look beautiful, but unfortunately the paint isn't a great match with the other body panels. After having the car back for a week or so I noticed the hood is clearly different from the painted fenders...There's much more metal flake in the new paint, and it's obvious to me. Overall I have to say I'm a little disappointed with the way it turned out. I brought the car to Mike's to correct paint issues from another body shop. This wasn't an insurance repair; it was a discretionary out-of-pocket expense. I was expecting a higher level of quality from Mike's because the shop came highly recommended.

Customer Service

Very satisfied, and I'd give a 10 if it weren't for the fact that I was promised one thing and ended up not being completely satisfied. Eric was great, and very apologetic when there were issues, even picked up the cost of a rental when I didn't have transportation, but I can't in good conscience give a 100% positive review when I wasn't completely happy with the work.

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Likely to Recommend

Repair Quality

The car looked absolutely amazing. No flaws. The pearl white matched. Amazing job.

Customer Service

Very helpful.

Returned Clean

Likely to Recommend

I have never hesitated to recommend Mike's Auto Body to family and friends

Repair Quality

Overall Mike"s Auto Body is excellent

Customer Service

Everyone I came in contact with was professional and personable. I appreciated that they arranged my car rental for me.

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Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The whole team was helpful, professional, knowledgeable and thoughtful. My repair was completed perfectly.

My Experience

I’m extremely impressed with the quality of work done on my car. It looks brand new. Right from the start everyone there was very professional. I was walked through all the steps of completing any forms needed for insurance purposes. I was also kept informed every step of the way as to the progress of repairs. I would definitely bring my car there again in the future as well as recommend Mike’s Auto Body to others.

Likely to Recommend

Repair Quality

Customer Service

Customer service was excellent from taking the pictures to letting me know what paperwork needed to be done. When I picked up the car, they went over all the repairs and made sure I was satisfied before leaving. Everyone who works there was professional.

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Likely to Recommend

Repair Quality

Could not be more happy with the communication and the work done. Thanks

Customer Service

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Likely to Recommend

Repair Quality

Oh, the entire experience of Mike’s auto body, repairing my car was stellar from start to finish. From the high level of communication, coordination, high quality workmanship, and an overall straightforward approach to the repair process makes for a satisfying experience. I highly recommend anyone to use Mike’s Auto Body.

Customer Service

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Likely to Recommend

Repair Quality

Customer service is exceptional, they go above the standard.

Customer Service

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Likely to Recommend

Already have recommended!

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Great job on my car. Thanks for your service.

Customer Service

Returned Clean

My Experience

Thank you very much, guys! The quality of your work is highly appreciated and I say that as a car enthusiast that is not easy to please. Keep up the excellent work!

Likely to Recommend

Repair Quality

Great work, much appreciared!

Customer Service

Returned Clean

My Experience

Great service! 👍🏿

Likely to Recommend

Repair Quality

I have been going to Mike’s Auto Body in Malden for years. They always take care of me and repairs are completed quickly. My car came back looking new. Mike and his team always go above and beyond, they are personable, and very knowledgeable. I would 1000% recommend this shop for any body work or auto customizations. A truly one stop shop! Keep it up 💪

Customer Service

Returned Clean