Mike's Auto Body North

4.9 (552reviews)
98%
24 Bennett Highway, Rt 1 North,  Saugus,  MA  01906
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Shop AssistantSparkles

For Expert Collision Repair and Auto Body services North of Boston-MA, no other shop can compare to Mikes Auto Body. Since 1987 we've been providing the finest paint and collision repair services along with exceptional customer service. We are trusted by a full range of outstanding customers.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (552)

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Customer Service

Returned Clean

My Experience

Excellent BMW repair experience—everything was seamless from start to finish. The team was professional, efficient, and kept me informed throughout the process. Quality work and great service. Well done.

Likely to Recommend

Repair Quality

Good Job, thank You

Customer Service

Returned Clean

My Experience

Went above and beyond on the repair. Even repaired some stuff that wasnt even asked about or per the repair order like buffing out the hazed headlamps and replacing plastic clips in areas where they were missing and arent part of the repair

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Likely to Recommend

It would be a 10 if you received voice mail and if you had fixed the panel near the hitch like it was prior to the accident.

Repair Quality

When I first brought the car in, Taina asked me if I left a panel that was hanging near the hitch after installing the hitch. I assured her that it was cut within 1/4" or so of the hitch. I even brought a picture I took after installing the hitch and before the accident and presented that to Jose when I left the car for repair. Yet when I got the car back there was a gaping hole next to the hitch. You made no attempt to cut the panel to fit near the hitch. The bumper and the rest of the work appears first rate.

Customer Service

Your voice mail is always full, so unable to leave a message. Sometimes you use caller ID to return the call and sometimes not. You were nice enough to put old bumper back on without charging us additional, so we could drive the car. I am grateful for that.

Returned Clean

My Experience

The communication was amazing.

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Customer Service

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Repair Quality

I was very happy with the outcome. I loved that it was a quick turnaround, everything was very professional, and very easy. Only minor gripe is my front wheels were put back on with the wheel bolts torqued far too tight. I almost snapped my breaker bar to remove the front wheels compared to the rear wheels which weren’t removed for the repair. Otherwise I’m very happy and will continue to be a customer and recommend Mikes.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You folks were so easy to work with. And color matches perfectly.

Customer Service

always responded helpfully to my emails and calls

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My Experience

Thank you once again for making my truck look like it's showroom condition. Merry Christmas and Happy New Year to all Steve Portney !!!!

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Very satisfied

Customer Service

Very satisfied

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Yes as the work is very good. I’m very happy with my car.

Repair Quality

The workmanship and paint job were excellent, almost felt like my car was never in an accident.

Customer Service

Customer service was excellent always received updates on my car.

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My Experience

The paint job is incredibly well done, thanks!

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My Experience

Excellent work! The complete detail was a bonus and a really nice touch. The car looked brand new. Thank you for the great service!

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Repair Quality

Excellent work and customer service.

Customer Service

Excellent!

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My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

I always bring my suv to Mike’s Auto, They do great work, if I have an issue with something, they address the problem, Thank you There facility is very clean and free of dust, Most places that is not the situation, They pay attention to the details.

Likely to Recommend

Repair Quality

Thank you for repairing my vehicle.

Customer Service

Returned Clean