Morris Ford
In operation 54 years.
We are a Ford and Lincoln certified repair facility as well as the ONLY new car dealer in the Capital District to obtain I-CAR certied GOLD CLASS status which involves year round technical training because we care about our customers and the work we do. Our shop is also certified in aluminum repair. We have been a family owned and operated repair facility since 1972
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (64)
- Sort By:
- Newest
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Body shop #10 Sales #5 Service # 6 Wanted to possibly purchase a new vehicle and trade the 2019 ranger talked to two people manager and assistant manager both were going to do numbers and call back to discuss. Never got a call .
Customer Service - 3.5/5.0 -
Varied from service to service departments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can always count on them of getting things taken care of while I am away
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have always had a great experience with the service department of Morris Ford and have told many people how much I trust and appreciate the dealership. After an unpleasant experience with the sales department last fall, I bought my new Escape at a different dealership. I was hesitant to return to Morris Ford when I had the accident, thinking that it would be awkward. But Steve was friendly and professional and made me feel welcome from the first contact with him. I will definitely continue to recommend Morris Ford and will be returning for service. (Hopefully I won’t need bodywork, but if I do, I will be back.)
Repair Quality - 5.0/5.0 -
I am completely satisfied with the service I received from Morris Ford. Steve Nemeth was friendly and professional from the moment I first called the body shop. My car looks fantastic, inside and out!
Customer Service - 5.0/5.0 -
It was Excellent!
Returned Clean
My Experience - 5.0/5.0 -
Steve made it easy and simple. Kept me up to date with progress and finished it when he said. Looks good and was hassle free. I didn't choose you, insurance company did but, I would definitely use you again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy and looks good.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Steve in the collision dept was the best ..kept me informed and did a great job ..definitely refer you guys
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car has been in your shop twice. Best service. It was made to look as good as the day I drove it off the lot. Extremely satisfied!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an outstanding job!!
Customer Service - 5.0/5.0 -
Steve called when he said he would and my car was done when he said it would be.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
By far the best service I've received, and I won't hesitate to share my experience.
Repair Quality - 5.0/5.0 -
Great service from start to end, including fantastic communication along the way.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great. Thanks Steve. Tina was very helpful too.
My Experience - 5.0/5.0 -
A great job ,a very professional crew. Thank you for your help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The level of service was more than expected with how well the questions I had were answered, my car was repaired faster than expected, and they kept me up to date every step of the way
Likely to Recommend - 5.0/5.0 -
I will be going back to them for any repair in the future and will be recommending anyone I know who needs repairs
Repair Quality - 5.0/5.0 -
They kept me updated with every step of the repair process
Customer Service - 5.0/5.0 -
They made everything very easy to understand and walked me through any questions I had
Likely to Recommend - 1.5/5.0 -
The quality of the work was good, but the poor customer service would stop me from recommending them.
Repair Quality - 4.5/5.0 -
The quality of the work seems to be fine.
Customer Service - 1.5/5.0 -
They were 9 days late, forced me to pay a deductible I didn't owe, used a blank form they had me sign to authorize what seems to have been a joyride, and they left greasy door hinges on one of my seats.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done
Customer Service - 5.0/5.0 -
Very friendly