Mountain View Body Shop

4.7 (3,692reviews)
95%
1932 Old Middlefield Way,  Mountain View,  CA  94043
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Shop AssistantSparkles

In operation 24 years, 16 years at this location.

THE ACC ADVANTAGE: •Hassle-Free “One Stop” Body Shop •State-of-the-Art Equipment •Over 40 Years of Experience •Lifetime Quality and Satisfaction Guarantee •COVID-19 Safety Measure Compliant w/ Vehicle Disinfection and Protection Kit Provided Mt. View Body Shop (ACC group) is a family-owned auto repair facility that stands by the motto: Honest Quality Work, Guaranteed! Our goal is to put the customer's needs before ours. It is our goal to provide the best quality customer service, backed by our best quality work.

Services
  • Free Estimates
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Korean
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Tesla

Reviews (3,692)

Likely to Recommend

I think they are victims of their own success. They appear to have more business than they can manage timely. Also they left at least two parts off the car and I have to arrange for them to follow up.

Repair Quality

The repair was handled smoothly, but took longer than it should have and communication was spotty to poor.

Customer Service

Same comment as #1

Returned Clean

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My Experience

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Repair Quality

Friendly, fast, great job.

Customer Service

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Please read previous comments.

Repair Quality

The original problem I took my car in for was fixed; HOWEVER, my car now has 3 things wrong with it!!!

Customer Service

customer service was good. I won't deny them that.

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I would recommend it if the friend or colleague lived in the area.

Repair Quality

Passenger side damaged by the accident looks like new. Good paint job.

Customer Service

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Car was ready 5 days ahead of schedule

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My Experience

Good service, quality execution. Only constructive criticism would be setting expectations on picking up the car. First call said it would be ready the next day around 3. Then I heard nothing and called the next day to find out it would be ready the following day at noon. I called again (with no one calling me) and found out it would be ready at 5:30. Always better to lower my expectations and then beat them, instead of making me chase you around.

My Experience

Very professional and great service!

Likely to Recommend

Repair Quality

Service was fantastic

Customer Service

Returned Clean