Nalley Collision Center - Marietta

4.7 (3,953reviews)
95%
1290 Franklin Drive SE,  Marietta,  GA  30067
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Shop AssistantSparkles

In operation 29 years.

Nalley Collision has been in business since 1997 and offer lifetime warranties on all repairs. We are Lexus, Infiniti, Nissan, Acura and Honda certified. We specialize in Lexus, Acura, Infiniti, but we are well equipped to handle any make or model vehicle you may have.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Infiniti
Kia
Lexus Certified
Nissan

Reviews (3,953)

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A Job well do jm;ne...!!!

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Professionalism and joyfully taking care of Satisfied customers....!!!!!

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My Experience

They made the whole process easy! The ongoing communication was great, they finished ahead of schedule, and their customer service at pick up was fabulous.

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My Experience

Everyone was very helpful and communicated perfectly about progress on vehicle.

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My Experience

Our experience with Nalley Collision was excellent. The associates we friendly, helpful and professional and the repair was very good.

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The process was very smooth.

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I would have liked a bit more communication about my car’s status, but everyone was very helpful when I called.

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My Experience

I am totally impressed with the way my car was taken in and replacing my front bumper. Above my expectations. However, I am a long time Nalley Lexus car owner and have always received superb service from Nalley. Your people were very professional in dealing with me and I wish for them to be aware of this. I must say that Crystal Thomas is very good dealing your customers. I am so pleased with the job done for me. Feel like I have a new car 🚘

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Wonderful communication when giving updates of the progress of my repairs.

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My Experience

Thank you so much for the excellent service and for taking the time to repair my vehicle. I truly appreciate it! Everyone was so nice, kind, and helpful from the moment I dropped my vehicle off. I really appreciated being kept updated throughout the entire process and knowing what was going on with my vehicle. Your communication, professionalism, and kindness made the whole experience so much easier. Thank you again for taking such great care of me and my vehicle!

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My Experience

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Fast and correct the first time this is why I only use Nalley

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There is still a squeaky noise.

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My Experience

Nalley does very good work and they stand by whatever they repair.

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My Experience

Joy was absolutely awesome. She communicated with me and was very professional, polite, and transparent the entire time. Also, KUDOS to Mark... I thought I had an issue .... he offered to rectify the situation and was willing to go above and beyond to satisfy me. I really appreciated his efforts and due diligence... as manager... that spoke volumes for me. Come to.find out... it wasn't an error at all. Thanking the smart guys for computers and records.... thanks guys. Coach Smith

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I was really satisfied with the services. I was even more happy with how Mark, manager went over and beyond to make sure i was satisfied. I thought there was an issue/ discrepancy... he tried to figure it out but it was mind blowing. He immediately offered to cover 2 things that had been denied by the insurance company, without hesitation. He said it would take about 3 days to complete. But I wanted to be fair and get to the bottom of things and not accept something that wasn't owed to me. I asked him to check the computer bc on surface things didn't appear correct. After checking the computer... we found that there was no issue at all... which made me feel comfortable and definitely satisfied. Although, there was no issue... he still agreed to take care of my vehicle (the items the insurance company denied).. because of the confusion. Now that speaks volumes and gained my total respect. KUDOS !!!

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Excellent communication and time management. It was easy and stress free

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