Northside Collision Cicero
In operation 21 years.
We'd like to thank you for visiting our web site and learning more about our Syracuse auto body shop and collision repair services in the greater Syracuse, NY area. Through consistent dedication to service and attention to detail, we provide the best collision repair in Central New York hands down.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I appreciate the communication on status of the repair, the repair completed on time and all the staff were great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truly awesome service. From the front counter personal that helped me through the process of getting a rental pain free to the guy that oversaw the work. I was very impressed.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I got my car back from its repairs and it looked like I just bought it. It was perfect. I appreciate Franklyn for the communication and the awesome work him and the team put into it. If ever needed again I will definitely be using the Cicero location
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The vehicle was not fully finished when promised 4 week repair. Rear wheel sensor was working properly, I am still working with Norhside to fix the issue, Repair is sub par in my opinion, crack in the paint.
Customer Service - 0.5/5.0 -
Lack of communication, updates in timing. Incorrect.
My Experience - 5.0/5.0 -
Great customer service. Was kept up to date on progress of repairs via text.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Paint work re Finnish work rims and tires all perfect! My problem is drivers side oem mirror cap was not reinstalled before putting aftermarket carbon cap on so not seated properly at all, front aftermarket fender not seated properly, both driver side doors missing carbon handle protectors, underside splash guard not replaced even though it was on paper for parts, and oil leak that “was not” leaking is leaking all over my driveway….. :( not the best
My Experience - 5.0/5.0 -
Thanks for getting my car done so quickly. It looks so nice.
My Experience - 5.0/5.0 -
I was thrilled that you cleaned the outside AND the interior of my car in addition to a great repair job. Chris thank you for the timely turnaround. I really appreciated it. I will recommend Northside to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was thrilled that they cleaned the inside of my car in addition to the outside! Thank you so much!
My Experience - 5.0/5.0 -
Very friendly and keep me in the loop while work was being done. Also had my car back in 4 days!! Will definitely recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was excellent from the time I dropped off to the time I picked it up.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Repair was fine. Disappointed that they would not let us use company check for deductible as in the past.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice experience. Staff was very friendly and knowledgeable
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing work we’re both very happy with the results. I hope we never have to bring in another car from an accident but if we do your the only place we’re coming to. Thank you all : )
Likely to Recommend - 5.0/5.0 -
If I’m 100% satisfied there is no reason for us to go anywhere else than Northside. If anyone ask me where to go for body work i will surely mention you and only you
Repair Quality - 5.0/5.0 -
WOW , Wife and I are very satisfied with the work done on our Subaru Forester. Northside knocked it out of the park and went above and beyond with washing the vehicle doing the glass, interior what else can I say hopefully never have body work done but if we do Northside Collision is our go to. Thank you to the warm greeting at the desk and the professionalism of all, kudos to our go to guy Kieth. You all rock !
Customer Service - 5.0/5.0 -
We were greeted by friendly staff who came through for us in every way. Thank you ladies 🙂 ⭐️⭐️⭐️⭐️
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Franklin did a great job keeping me apprised of the progress and it was completed on time. Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Work incomplete. Waiting for part
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Insurance company had me going to another repair shop, but I had it switched to Northside because we've had work done before and had a good experience.