Northside Collision Baldwinsville

4.7 (4,177reviews)
93%
75 East Genesee Street,  Baldwinsville,  NY  13027
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Shop AssistantSparkles

In operation 24 years.

We'd like to thank you for visiting our web site and learning more about our Syracuse auto body shop and collision repair services in the greater Syracuse, NY area. Through consistent dedication to service and attention to detail, we provide the best collision repair in Central New York hands down.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
I-Car
Tesla

Reviews (4,177)

My Experience

My repair was done much dinner than expected and I was updated about my cars repairs! Great service all around

My Experience

I was so pleased with the professionalism, kindness and flexibility of both the man, Adam, who was in charge of repairs on my car and also Angela at the front desk who made things easy for me. They got my car done ahead of schedule and made sure I understood anything I asked. I would definitely come back!

My Experience

I was told that if I paid my balance with debut card rather than credit card i will not pay the 3% fee if i would have known would stopped at the bank to get a cashier check

My Experience

The team was great to work with and very helpful!!

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Repair Quality

Customer Service

Returned Clean

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All Good

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All good

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My Experience

Everyone is so friendly and helpful there. Would recommend them to everyone

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Hands down northside collision in bville

Repair Quality

Friendly and helpful so nice to see some companies still have good customer service

Customer Service

Returned Clean

My Experience

From my first phone call to Northside Collision I have been very impressed on how efficient the process was. I didn’t have to deal with the insurance companies as they took care of all that. From the moment ai dropped my vehicle off for the repair work, I was contacted daily with updates and new estimated time. Everyone was so friendly and helpful especially Angela! The repair looks incredible! I will definitely recommend your business to others!

My Experience

I got my car back a week earlier than stated. Although I do think it was because of your great office staff telling the others that I was disabled and in a wheelchair, and could not go any place without my car. That works for me too! Thank you all so much!

My Experience

I had a great experience working with Northside Collision. From dropping off my car to picking up my car everybody was polite and professional.

My Experience

Everyone was very courteous and I was always kept updated on the progress.

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Customer Service

Returned Clean

My Experience

My Experience

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My Experience

My car looks great.. thank you

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Returned Clean

My Experience

My situation was a hit and run that seemed to cause sensor issues, but no visible damage. I appreciate how thoroughly Garrett reviewed the damage behind the bumper to ensure all the issues were addressed, and that he reached out to keep me up to date. Drop Off and Pick Up process was handled seamlessly by Angela. You have a wonderful team who put their customers first…Thank You for taking care of my car.

Likely to Recommend

I’ve only used Northside Collision, and I immediately knew who I was calling for this issue.

Repair Quality

The bumper looks great, and all the sensors are working properly.

Customer Service

My situation as a hit and run that apparently caused sensor issue with no visual damage. I appreciate Garrett’s thorough review of the damage to ensure all the sensor issues were addressed. All of you staff were friendly, and the check in/out process with Angela was seamless. Thank You for keeping me updated throughout the repairs, and taking care of my car.

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Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

Awesome repair shop ; very communicative, estimate was good and insurance process easy even had my car back to me 1 week faster than estimated.

Customer Service

My Experience

I've dealt with a few body shops in the past and I had the best experience and confidence that my repairs would meet my expectations by northside way more than any of the other body shops I have dealt with. Northside collision was hands down the best. Thank you all