Northside Collision Dewitt
In operation 24 years.
We'd like to thank you for visiting our web site and learning more about our Syracuse auto body shop and collision repair services in the greater Syracuse, NY area. Through consistent dedication to service and attention to detail, we provide the best collision repair in Central New York hands down.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very professional, and also kept us updated regarding The progress of our repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very nice and helpful. The communication was exceptional. I am thrilled that my vehicle was completed ahead of schedule. I can tell it was well taken care of while with your shop. Johanna was the picture of professionalism and I enjoyed working with her despite the circumstances. Thank you for a good experience during a terrible time.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The car looked great when I picked it up but it took a long time
Customer Service - 5.0/5.0 -
This whole experience would have been much more difficult without Mark. He is very knowledgeable and personable
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
No one ever wants to deal with car repairs but Northside made it as painless as possible. From the very beginning I was treated with respect and was frequently updated. The front desk personnel and adjusters were wonderful. I will highly recommend Northside to others.
Likely to Recommend - 5.0/5.0 -
When I talk about the repair process, I automatically recommend Northside.
Repair Quality - 5.0/5.0 -
Northside was awesome! They kept me informed during the process. Having a free loaner car was outstanding. The adjusters, Don and Mark were respectful and efficient. I highly recommend Northside!
Customer Service - 5.0/5.0 -
From Denise at the desk to Mark and Don as adjusters, the customer service was outstanding!
My Experience - 5.0/5.0 -
We always use Northside on Bridge Street and they ALWAYS do a spectacular job, from the repair itself to communication and customer service. We were happy to see Johanna excelling in her new job! Thanks once again to the team!
My Experience - 5.0/5.0 -
The experience was pleasant. Very accommodating and great at updating me along the way. Very easy on my end and help with any questions I had.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All of the staff that I interacted with from the front desk, staff to the management staff and literally anyone I talk to there maybe feel confident in my repair was going to be done correctly and after looking at it, perfectly!! Where are my damage was on the door and on the back of the truck it looks brand new after you guys took care of it
Likely to Recommend - 5.0/5.0 -
I would only recommend Northside collision
Repair Quality - 5.0/5.0 -
My truck looked like new AND was returned cleaner than I left it!!!
Customer Service - 5.0/5.0 -
All the staff I dealt with were professional, courteous, and attentive
Likely to Recommend - 3.0/5.0 -
You were very prompt and communicative. Like metioned before, I needed to have my interior detailed. Also when I received my car, my gas light was on and luckily there was a station across the street otherwise I wouldn't have made it to a gas station, it was that low.
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0 -
Very communicative about location of my vehicle. 8 because when time to pick up my car, I only had 45 minutes to get there before closing and when I arrived, I learned you do no accept any form of card. I do not carry around my checkbook nor that large amount of cash needed.