Gerber Collision & Glass - East Syracuse
In operation 85 years.
Gerber Collision & Glass - East Syracuse offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looked great!
Customer Service - 5.0/5.0 -
Great customer service. Made the whole process easy. Kept me well informed.
Likely to Recommend - 5.0/5.0 -
Work was perfect No follow through on my concern
Repair Quality - 4.0/5.0 -
Car is covered in overspray I called and asked can I take it to Gerber in Watertown She claimed it needed to be buffed Just some wax will do the job
Customer Service - 4.0/5.0 -
Mixed emotions Work was perfect Phone call follow up never happened Syracuse is a hour and a half drive 3 hours doesn’t work Watertown is 30 minutes
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Apesar de mi lenguaje fueron muy amables
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent from start to finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was completed in less time than expected. Still waiting on refund check for additional work by third party for ceramic coating reapply.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication, service and support was exceptional. Love the text updates and site showing the status and cost of my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No comments, great customer service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very helpful. Caitlyn did a great job describing what work was needed and why. The car was ready quickly, which saved us from needed to rent for a long period of time. The car looks better than new!
Likely to Recommend - 5.0/5.0 -
Everyone was professional and the repairs were fast and done well.
Repair Quality - 5.0/5.0 -
The repairs were done quickly and the car looks like new.
Customer Service - 5.0/5.0 -
Everyone was very helpful. Caitlynn did a great job of explaining what work needed to be done and why.
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very nice people
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service. Everyone was so friendly, especially the general manager.
Customer Service - 5.0/5.0 -
Phenomenal service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I highly recommend this shop. They went over and above to provide timely information and repairs! 10/10 experience!