Northside Collision Cicero
In operation 21 years.
We'd like to thank you for visiting our web site and learning more about our Syracuse auto body shop and collision repair services in the greater Syracuse, NY area. Through consistent dedication to service and attention to detail, we provide the best collision repair in Central New York hands down.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Finished quicker than projected and communication was great!!! Also extra care cleaning inner and outer of vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We were pleased with the communications to keep us updated on the progress fixing our vehicle. This is your 4th time repairing our car. We have been happy with your work, but hoping we won’t have any more people running into us!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Northside Collision is professional and does an excellent job. They kept us informed throughout the process of repairing our vehicle.
Customer Service - 5.0/5.0 -
They know me by name and they know my vehicle as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with everyone. Chris Horton kept me up to date at all times
Customer Service - 5.0/5.0 -
Again, everyone was very helpful
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommendable!
Repair Quality - 5.0/5.0 -
Great staff. Very efficient, and professional.
Customer Service - 5.0/5.0 -
Great staff! Very efficient, and professional.
Likely to Recommend - 5.0/5.0 -
Please understand, when I say that I hope not to use your repair services ever again, but, I will if the need arises and will most certainly recommend your outstanding repairs and customer services.
Repair Quality - 5.0/5.0 -
Totally satisfied. My vehicle appears "brand new," as if the accident never happened.
Customer Service - 5.0/5.0 -
The entire staff was completely outstanding and ALWAYS kept me in the loop, i.e., tasks on hand and most probably when the repair would be completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I picked up my car today 6/17/26 around 5pm. After I got home with the car and had it in the shade I noticed numerous divots in the paint on my hood that were not there before. My hood had absolutely no damage to it whatsoever. I was told that the hood would have painted blended in. The divots marks almost look like paint drips that were not wiped off in time and left divots.
My Experience - 5.0/5.0 -
Work was good but took too long g between the ins. & shop & I wasn't informed if extra issues until I picked up car
Likely to Recommend - 4.5/5.0 -
Work was well done
Repair Quality - 4.5/5.0 -
Seems all good but something still wrong with car
Customer Service - 4.5/5.0 -
Could've been kept more informed of entire situation
Returned Clean
My Experience - 5.0/5.0 -
Great job of keeping me posted on the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kind, efficient and professional! Loved the text updates on my car! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient in handling my claim.
Customer Service - 5.0/5.0 -
Anyone I spoke with was helpful and courteous
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy in and out; convenient to insurance rental (Enterprise); excellent communication about progress and very good coordination with insurance company
Customer Service - 5.0/5.0 -
See above, plus the complimentary coffee is a nice addition
Returned Clean
Likely to Recommend - 4.0/5.0 -
Payment options inconvenient
Repair Quality - 4.5/5.0 -
Franklin was super amazing, & patient with me. Communication from front not calling primary phone with payment details, mildly inconvenient.
Customer Service - 5.0/5.0 -
Got my car back
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only issue was my car was given to me with no gas. My monitor said 0 miles until empty and I barely made it to the gas station down the street.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service great job and done early
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great and done before the timeline