Ourisman Cjdr of Baltimore
In operation 36 years, 16 years at this location.
Free Estimates State of the art repair facility Insurance Company Assistance On site rental company Lifetime Warranty Geico , State Farm and Erie prefered shop Full Service Mechanical I-car certified Sp-2 Towing Automotive Glass Replacement Paintless Dent Repair
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- Cash
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Quick repair, appreciated that the car was returned vacuumed and interior cleaned. Mirror is a good match for the original. Only negative was that I was told my car would be ready 1-2 days before actually being called that the car could be picked up.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Quality of work is embarrassing. I could never return a car to a customer and be proud of the job that was done.
Repair Quality - 0.5/5.0 -
The bumper color is not matched. Bumper is not in alignment with side panel. Whoever did the job should be fired. Zero pride in workmanship shown. Car looked better before the work was done 🤦♂️ Thanks
Customer Service - 5.0/5.0 -
Who cares though?
Likely to Recommend - 5.0/5.0 -
I’ve already done so!
Repair Quality - 5.0/5.0 -
My car looks better than the day I purchased it!!! The staff members are top tier!!! Thanks guys!!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like a brand new car
Customer Service - 5.0/5.0 -
Maggie is excellent providing customer service and explain the process. If Maggie was unavailable all the ladies in the office were able to assist me and give me excellent customer service. Most of the time, I did not have to call because Maggie was calling me to give me updates. The customer service I received here was so stress-free and I will refer ppl to this location. Being able to leave the rental car, was a bonus.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Although I'm moving away I still have friends here that I have already told about the body shop at this location
Repair Quality - 5.0/5.0 -
They were very thorough. Contacted me constantly with updates. Very friendly and helpful.
Customer Service - 5.0/5.0 -
Wonderful job great people work for the body shop.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great service. Thanks
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair exceeded my expectations.
Customer Service - 5.0/5.0 -
I was kept informed of progress. All calls were answered cheerfully and were helpful and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you