Ourisman Cjdr of Baltimore
In operation 36 years, 16 years at this location.
Free Estimates State of the art repair facility Insurance Company Assistance On site rental company Lifetime Warranty Geico , State Farm and Erie prefered shop Full Service Mechanical I-car certified Sp-2 Towing Automotive Glass Replacement Paintless Dent Repair
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- Cash
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You would never know where the vandalism took place.
Customer Service - 5.0/5.0 -
Maggie..... Omg..She was the best. I had left my cell phone and garage key in the rental car. She was so ready to help me in all aspects. Excellent customer service. . She deserves a free lunch. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very expedient great work
Customer Service - 5.0/5.0 -
Very friendly
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Ourisman delivered my vehicle on time and in budget. The office manager Maggie was a delight to work with and kept me updated throughout the process. While I hope I will not have to not use the collision department again, I will definitely continue using Ourisman to service my Jeep.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Manager returned my 1st call that my tire was inflated to 48 and rode like a truck. No return call after calls 2&3. Went to tire shop. They said “whoever balanced and mounted this was drunk, blind, or both. The vibration is gone now. Gonna get the alignment checked as the car now “hunts” across lanes abruptly.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks brand new.
Customer Service - 5.0/5.0 -
They were friendly and informative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everyone from the beginning to the end was wonderful to work with. The girls in the office were so nice & informative
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Car was not washed. Had to wait awhile to get them to wash it. Service personnel was exceptional and apologized.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service of the highest level Car repairs matched that level Very satisfied with all aspects- will do business with company again
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was sincerely impressed. The way your work with Geico and Enterprise was impressive
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Rude customer service will never bring my vehicle back here