Ourisman of Rockville
In operation 14 years.
- Free Estimates
- Insurance Company Assistance
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Overall, the service was performed well! Sadly, after mentioning to my State Farm Agent, and at the service center about the clicking on the passenger side area when driving… that wasn’t repaired at all. Also no mention of it was made on them recipt anywhere. That clicking still remains and is quite distracting as well. Interesting, the service center was very busy at drop off, but was totally empty at pickup. But that can be the nature of repairs in this area.
Customer Service - 4.0/5.0 -
As mentioned before, there wasn’t any attention put into the noises on the passenger side of the auto (even though it was written on the drop off receipt). Other than that, it was well done service. My only issue is that the noise inside wasn’t taken care of whatsoever!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job repairing!
Customer Service - 5.0/5.0 -
Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Andy Fuentes was very helpful throughout the whole process.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service! Appreciate the extra help during pickup, especially in the downpour.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with service! Did a great job, quick and helpful!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job was done quickly and with very reasonable costs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service at a low price.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with the work that the Ourisman team provided on my vehicle. The customer service was great, from the beginning of the process till the end. Thank you to Andy and his team.
My Experience - 5.0/5.0 -
Well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was fixed and looks great! Everyone was very nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do a good job
Customer Service - 5.0/5.0 -
Good