Ourisman of Rockville

My Experience - 5.0/5.0 -

The people were courteous and explain all well.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Looks great but I needed to check it at the site as there was a (cosmetic) piece missing from the body work

Customer Service - 4.5/5.0 -

Helpful and friendly

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Repairs were very well done, and only in a few days

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They did great with no problem. Thank you.

My Experience - 5.0/5.0 -

You guys do an awesome job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Perfect service from estimate to repair

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great place and perfect job is done.

Customer Service - 5.0/5.0 -

Great communication

My Experience - 5.0/5.0 -

Muy buen trabajo

Likely to Recommend - 5.0/5.0 -

Muy buenos

Repair Quality - 5.0/5.0 -

Excellent work

Customer Service - 5.0/5.0 -

Muy amable

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Car is looking new again

Likely to Recommend - 5.0/5.0 -

I like the service so i wll recommend Ourisman .

Repair Quality - 5.0/5.0 -

Vanessa and her team is always on point. Thank you guys so much.

Customer Service - 5.0/5.0 -

Top teir customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service from estimator, Andy.

Customer Service - 5.0/5.0 -

Andy, the estimator, was great!

Returned Clean

Likely to Recommend - 3.0/5.0

Repair Quality - 4.0/5.0 -

The work itself was done well and was thorough, but just took a lot longer than originally estimated

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

The vehicle was ready way ahead of schedule. The shuttle service really made it convenient for the customers. Thanks!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This was my second time coming here to get body work done to my suv due to an accident and someone hitting it while parked. I was a bit nervous the first time because I didn't know what to expect especially with the paint because I have a special paint color, but let me tell you they exceeded my expectations and that's why I didn't hesitate to select this shop again. I would recommend them to anyone.

Customer Service - 5.0/5.0 -

Outstanding! Professional and always kept me updated on what was going on.

Returned Clean

My Experience - 5.0/5.0 -

I appreciated the updates on my car as it was getting fixed. It was handled efficiently and with care.

My Experience - 5.0/5.0 -

Andy did a great job very Happy with the result

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything Iooked great

Customer Service - 5.0/5.0 -

Andy Fuentes did a great job for us

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone did well. Just wish it didn’t take so long for the repair. Love the end result!! Also thanks for cleaning up the inside and outside of my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work!

Customer Service - 5.0/5.0 -

Texts are fine too, but calls are more personal.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service, vehicle was ready when promised and the quality of the work was fantastic, I definitely would recommend

Customer Service - 5.0/5.0