Palmer Collision Experts, Inc

4.9 (112reviews)

98%

(708) 636-6300

10901 Central Ave, Oak Lawn, IL 60453

98%

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10901 Central Ave
Oak Lawn, IL 60453

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About Palmer Collision Experts, Inc

See Photos

10901 Central Ave
Oak Lawn, IL 60453

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 44 years.

Palmer Collision Experts, Inc is committed to providing quality repairs and delivering excellent customer service. That commitment includes using only the most advanced equipment and finest refinishing products available. Our technicians take pride in doing the job with the utmost respect to your vehicle. Our office staff will provide you with the personalized service you need to get your vehicle back to pre-accident condition!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (112)

Sort By:
Newest
Rating

112 Customers Rated

5 Stars

90.2% Complete

(101)
4 Stars

8% Complete

(9)
3 Stars

0.9% Complete

(1)
2 Stars

0.9% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise Palmer Collision for exceptional service quality, with many noting their vehicles look brand new after repairs. The shop excels in communication, providing regular updates throughout the repair process and maintaining professional, friendly customer service. Timeliness is a strong point, with many repairs completed ahead of schedule. Customers particularly appreciate the complimentary interior and exterior cleaning service. While most experiences are overwhelmingly positive, some customers noted minor issues requiring return visits for adjustments or calibrations. The professional staff and attention to detail have earned strong customer loyalty and recommendations.

Select to learn more

Service Quality
Timeliness
Communication

"The vehicle looks like new again. Extremely pleased."

"They made my car look brand new after a hailstorm. They also found issues from a different repair place ..." Read more

"... car looked after being fixed at Palmer Collision. The work was impeccable, and my car was detailed and sparkling clean when I picked it up." Read more

"The repair work was completed on time and the vehicle looks like it was never damaged. That is normal for ..." Read more

"Everyone at Palmer Collision was professional, efficient, knowledgeable, helpful and perfect. I am so happy ..." Read more

"It was ready before promised."

"Ready earlier, then expected"

"It was done actually a day earlier than I thought it would be."

"Before, only took 3 days."

"Done on time, thanks for cleaning the car"

"They were in constant communication with me."

"Great communication the entire time."

"Great customer service received timely updates on the progress of my repairs. Great job on body work!"

"Great communication and always sending updates!"

"Not a good start for someone like me, not knowing what to do and what is expected of me.. It took 3 visits ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The vehicle looks like new again. Extremely pleased."

"They made my car look brand new after a hailstorm. They also found issues from a different repair place ..." Read more

"... car looked after being fixed at Palmer Collision. The work was impeccable, and my car was detailed and sparkling clean when I picked it up." Read more

"The repair work was completed on time and the vehicle looks like it was never damaged. That is normal for ..." Read more

"Everyone at Palmer Collision was professional, efficient, knowledgeable, helpful and perfect. I am so happy ..." Read more

"It was ready before promised."

"Ready earlier, then expected"

"It was done actually a day earlier than I thought it would be."

"Before, only took 3 days."

"Done on time, thanks for cleaning the car"

"They were in constant communication with me."

"Great communication the entire time."

"Great customer service received timely updates on the progress of my repairs. Great job on body work!"

"Great communication and always sending updates!"

"Not a good start for someone like me, not knowing what to do and what is expected of me.. It took 3 visits ..." Read more

David (Toyota owner) reviewed 8/3/26

All good

Eugene (Toyota owner) reviewed 8/3/26

I will tell people that Palmer does excellent work but be prepared to be without your car for weeks.

The repair that was done is excellent. Great job.

The people in the office were helpful and knowledgeable.

Joel (Honda owner) reviewed 8/3/26

Mark (Kia owner) reviewed 7/31/26

Monica (Volkswagen owner) reviewed 7/31/26

Yes! I’ve already left a Google review too!

Such great communication when there were delays due to back ordered parts! Very friendly people.

Super friendly staff and wonderful communication!

Diane (Honda owner) reviewed 7/31/26

Everything was done to my satisfaction.

Looks perfect! Works fine!

All went well and everyone did their job.

Sarah (Honda owner) reviewed 7/30/26

Once repairs began, I received near daily updates on the status of the repair and what stage they were on. Loved this!

Daniel (Ford owner) reviewed 7/27/26

Kornelija (Toyota owner) reviewed 7/23/26

Barbara (Hyundai owner) reviewed 7/23/26

I appreciated that the progress of the repair was always updated.

Answered all my questions and handled Insurance claim.

Vanessa (Nissan owner) reviewed 7/21/26

I would 110% recommend Palmer Collision services if a Customer want their Car fixed right.

Palmer Collision completed a superb job and vehicle looks brand new. Thank you

Palmer Collision Service Reps kept in contact with us often with next steps of car repairs being performed which was a plus in their service level.

Domingo (Toyota owner) reviewed 7/20/26

Very good

Guy (Cadillac owner) reviewed 7/20/26

Anne (Mini owner) reviewed 7/13/26

Everything looks great and thanks for the wash and detailing.

Suzan (Honda owner) reviewed 7/2/26

You left the screws around the wheel lose and you don't clean it after you finish

Mary (Subaru owner) reviewed 7/1/26

I already have. A few times.

My car looks beautiful. I'm very pleased with the repair that Palmer did.

Professional. And they kept me apprised of the process, and let me know when I would get the car back.

Judith (Lexus owner) reviewed 6/29/26

Kelly (Toyota owner) reviewed 6/25/26

Palmer was amazing! What a great job they did! Not only does the car look brand new, they always gave me updates and the communication was great! Fast turn around time too! Top notch company!

Great communication and always sending updates!

Albert (Nissan owner) reviewed 6/17/26

Alan (Buick owner) reviewed 6/10/26

I am bringing auto back tomorrow calibration was faulty.

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view more shops in: Oak Lawn | 60453

Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Palmer Collision Experts, Inc

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Palmer Collision Experts, Inc

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (112)

112 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?