Paternostro Collision Wrks - Harvey
We are an I-CAR Gold Certified collision center. We ensure our team meets all the current professional standards within the automotive industry. Paternostro Collision Works is proud to be a Gold Class® collision repair business. The Gold Class recognition indicates that our technicians are trained in the proper repair techniques and procedures that contribute to the complete and safe repair of your vehicle. As a Gold Class shop, we require each of our technicians involved in collision repair to take ongoing training every year. This includes classes on new vehicle technologies and the latest repair techniques. Paternostro Collision Works is among only 15 percent of collision repair businesses to achieve Gold Class status, whereas shops that are not Gold Class may train minimally or not at all. Gold Class shops are trained on how to fix your vehicle right; on what can be repaired and what needs to be replaced; and on how to see hidden damage you may not see.
- Cash
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Melissa went above and beyond to ensure I was pleased with my repaired vehicle. The repairs were done very well, and I'm very satisfied.
Likely to Recommend - 5.0/5.0 -
Ten out of ten would recommend.
Repair Quality - 5.0/5.0 -
The service was professional and exceptional. Ten out of ten would recommend!
Customer Service - 5.0/5.0 -
Exceptional
Returned Clean
My Experience - 5.0/5.0 -
Great customer service !
My Experience - 5.0/5.0 -
The job is done so well that you can’t even tell that it was done. Thanks, Joe.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
The communication was poor. After a few weeks I was told I would get my car in two or three days and it took another 3 weeks without any explanation or update. I would have to continually call to get an update and once I was told they weren’t sure who was working on my car or where it was.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The communication between the tech was very bad I was getting messages saying my repair was on schedule for 7/26/23 when they day came no one called me I called that when I spoke to Josie he said Charlie was my technician and he was out put that had to order a part which will be in in 5 days after speaking with Josie that day it was hard to get him on the phone my car was not ready until 8/2/23 . The customer service was not good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved the customer service and the results were awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great fast service, lots of communication
Customer Service - 5.0/5.0 -
Beautiful reception area great service
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great job ,awesome communication and everything was done in a timely matter
My Experience - 5.0/5.0 -
Staff was friendly and accommodating. Initially the repair was not 100% but they re-worked it to my satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair and fantastic customer service!