Payne & Sons Collision #3 LLC
In operation 43 years.
Established in 1983, Payne & Sons is a family-owned shop that specializes in repairing vehicles to the vehicle manufacturers (OEM) standard using quality parts & approved repair methods. We have been awarded many OEM Certifications for our commitment to having the right tools, training, & equipment to repair each vehicle properly. We handle every aspect of collision repair from body & frame, to mechanical & recalibrations. Our customer service and commitment to quality ensure that each customer receives the best repair possible backed with a Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Aside from the time it took, the people and decisions all made for the best possible outcome..
My Experience - 5.0/5.0 -
Awesome body shop! I am very pleased with the work that was done and they kept me informed throughout the whole process. I would recommend Payne and Sons Collision to anyone needing collision work done.
My Experience - 5.0/5.0 -
EXCEPTIONAL SERVICE - QUICK, FAST AND VEHICLE LOOKS PERFECT
My Experience - 0.0/5.0 -
Poor craftsmanship and customer service.
My Experience - 5.0/5.0 -
The technician was fast and efficient! Great place to do business with!
My Experience - 5.0/5.0 -
This shop scores a perfect 100. All of the team from the moment we called was informative and so nice. We walked in the door to hand off the keys and immediately got caught into a conversation about all of our kids like we were sitting around the living room talking like family. They fought insurance to make sure we got the best possible repairs and were communicating with us every step of the way. Can't recommend this place high enough for body work. Thank you Travis and the Payne & Sons team!
My Experience - 5.0/5.0 -
My repair was just a rear bumper but it was a color match bumper & they matched the paint exactly & installed all new plastic molding, truck looked great.
My Experience - 5.0/5.0 -
Thanks Curtis and OJ. It is a huge help when you give advice, keep the lines of communication open and handle the insurance. Makes the process and experience so much better!
My Experience - 5.0/5.0 -
The team is amazing! Thank you, Travis, for getting me in so quickly. The wait time while my car was being worked on was less than 30 minutes. Very shocked!
My Experience - 5.0/5.0 -
Travis did a great job!
My Experience - 5.0/5.0 -
They did a great job on my car. Had it washed and looking great when i picked it up! Was so happy to be back in it!!!!!
My Experience - 5.0/5.0 -
Good experience from start to finish. I rate it a 10 out of 10
My Experience - 5.0/5.0 -
Travis was a Pro in dealing with State Farm. We thought about calling State Farm ourselves; I told my wife let’s leave it to Travis, he knows what he’s doing. Car looks great! Glad we went with Payne & Sons! I will recommend Payne & Sons to everyone!
My Experience - 5.0/5.0 -
Excellent service and communication! Travis at the Rockwall location was a pleasure to work with! Thank you!