Penske Collision Repair Center
Penske Collision is part of the Penske Automotive Group. We are a 40,000+ sq ft. shop located on the Northside of Indianapolis in Indiana. We specailize in Automotive Collision repair on all makes and models. We are a I-Car Gold Class shop with ASE Certified Technicians that are trained to handle the growing changes in the automotive reapir market. We are also Proforst Certified through Honda Motor Co. and Corvette Certified through General Motors. We are a Direct Repair with almost all major Insurance companies to help with the claim process. Our services are backed with a written Lifetime Gaurantee for as long as you own the car. We also offer services such as Detailing, PDR, Wheel Repair, Window Tint and Interior Repair. We provide high level customer communication with our repair status automated update through email or text messaging.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 2.5/5.0 -
My back quarter panel and bumper was hit but noticed it is not aligned properly
Customer Service - 5.0/5.0 -
Very professional and quick
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated the timeliness of the work done and the communication by Tiffany during the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Body panels seems to be miss aligned
Customer Service - 4.0/5.0 -
Could get my window tinted before install
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
The actual damaged area was fixed nicely but the chrome piece above the damaged area was not attached properly and was "short" leaving a gap. There was also white paint on the opposite side of my car in random spots. My husband was told that my car must have been hit by another car. However the streaks were in separate areas and there was white paint splatter on my back window.
Customer Service - 3.5/5.0 -
Every call I've mad has been treated kindly. And the chrome piece issue was reordered. Currently waiting for delivery to your shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much for the updates and great service. The car was done two days before it was promised and for that, we are very grateful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time we've used Penske and I am pleased with the updates via text and the efficient way they completed the vehicle two days ahead of schedule. We also loved the warranty.
Customer Service - 5.0/5.0 -
Loved the updates via text.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair work was excellent. The communication (status,etc.) was not. Godfrey Kent Champagne
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 3.5/5.0 -
This is my third repair with Penske and unfortunately my most disappointing one.
Repair Quality - 3.5/5.0 -
They did not perform the detailing to my satisfaction. I have components on my radio and navigation system as well as my seatbelt that are not functioning correctly. I have contacted Penske and expect these components to be corrected.
Customer Service - 4.0/5.0 -
I don't feel like they're providing a whole lot of attention to correct the things that did not meet my satisfaction.
Likely to Recommend - 4.0/5.0 -
Depends on USAA