Pfeiffer Collision Plainfield

4.9 (478reviews)
100%
4140 Plainfield Avenue N.E.,  Grand Rapids,  MI  49525

In operation 36 years, 16 years at this location.

Repairing all makes and models since 1990

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (478)

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Great place to perform body work on your vehicle!

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Readily communicated and responded to questions. Piece of cake for me!

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Took 2 months and now I have to bring it back. Also the weld doesn’t look good

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Very little communication

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always do a professional job

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Best place for automotive collision repair! They are certified in Infiniti!!

Customer Service

Excellent!

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Fantastic I'm all areas

Repair Quality

The repair was done in a quick amount of time, and they called if they had any issues.

Customer Service

Phenomenal. They were polite and thorough

Likely to Recommend

11 I have already told several people I know. You will see them eventually.

Repair Quality

Silver is a tough color to match and the painter did a fine job! Fit and finish on all replacement parts was perfect! Great work, Shop Team!

Customer Service

If I could rate an 11 I would. Kelsey greeted me and put together my estimate. She is congenial, professional, easy to speak with and communicates very effectively. If she tells you something is going to happen it does without you having to follow up. I have had over 50 vehicles in the past 40 years and more than a few visits to a body shop. She is by FAR the nicest and capable service rep I have met. Jeff, don't lose her. She is awesome! Jeff, the owner is a wonderful person to work with. He is a stand up, solid guy who goes the extra mile to make your experience positive. He arranged for some extra mechanical services to be performed on our vehicle which was a huge help. He too, like Kelsey is a great communicator in person and electronically. The loaner car was amazing and greatly appreciated. Great operation you are running there, Jeff! The leader sets the tone of the organization and you are doing the right things. The front desk girsl are all so nice and easy to deal with. Again, the shop team did a fantastic job on the repair and should be commended. Without them everything done up front is pointless. The final cleanup and presentation of my repaird vehicle was done well! Not all shops return your vehicle looking that good! Thanks to all of you!

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Keep up the great service

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Excellent service.

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Thank you again for your great service!

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