Pfeiffer Collision Plainfield

4.9 (472reviews)
100%
4140 Plainfield Avenue N.E.,  Grand Rapids,  MI  49525

In operation 36 years, 16 years at this location.

Repairing all makes and models since 1990

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (472)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

No question. If we have another accident we will not hesitate to come back

Repair Quality

Great job. The car looks like new

Customer Service

Everyone was friendly and helpful. Especially the Corgi.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Best auto body shop in west Michigan by far.

Customer Service

Likely to Recommend

Car was spotless on the inside and did a great job reappulstering the back seat. Everything looks great on the car when they got done.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The interior of my car was filthy when I picked it up. There were white foot prints on the black carpet mats on both sides of the front. There was white dust of some sort on both front seats. The rear area had the same dust on the carpet. I had a fender repaired not the interior! Took me an hour to clean the interior of my brand new car. I didn't complain because she was very busy, guess I should have. Fender repair was excellent.

Customer Service

They were nice

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It was a very professional job. Jeff and Kelsey did a wonderful job of keeping me informed and making sure I had a loaner car to use when it took longer then expected!

Customer Service

Likely to Recommend

This is the second time I have used Pfeiffer collision. Pleased with both occasions. I would use you again, if needed, which I hope will not be the case!

Repair Quality

Very satisfied with the quality of the repair. I am a happy customer.

Customer Service

Very pleased. The administrator and the assessor both did an excellent job.

Likely to Recommend

Repair Quality

Customer Service

I had to call x2 to check on status. I feel that your business should have called me

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car looked great. It looked like the interior was completely detailed which I was not expecting. Nice surprise.

Customer Service

Great communication up front and the job was done to the timing estimated.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Efficient and friendly

Likely to Recommend

Awesome work

Repair Quality

They kept me in form of status of my vehicle

Customer Service

Likely to Recommend

Repair Quality

The team at Pfeiffer is top notch! I had a front fender that needed to be replaced, and have that and the bumper paint match (with quite a tricky paint code). The work was done on the time, and they really went above and beyond. I received 3 separate calls from Jeff just updating me on the work and confirming what I wanted. At the end of the day I cannot recommend them enough if you need body repair completed.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Thank you so much for the good communication and the loaner car!!

Likely to Recommend

Great customer care! Super friendly, professional, and certified in Nissan (Infiniti)

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service