Pfeiffer Collision Plainfield

4.9 (478reviews)
100%
4140 Plainfield Avenue N.E.,  Grand Rapids,  MI  49525

In operation 36 years, 16 years at this location.

Repairing all makes and models since 1990

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (478)

Likely to Recommend

Repair Quality

Always a great job!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Communication as well as the repair were excellent.

Customer Service

Returned Clean

Likely to Recommend

Really nice set up you have at your company. I work in HR- thats saying alot.

Repair Quality

Hands down the best experience I have received in a very long time. The short time to get in for service, to handling everything with the rental car, the speed on the quote, and detailed the inside of my car. TOP LEVEL SERVICE!

Customer Service

Excellent service from everyone.

Likely to Recommend

Good work good communication very satirized.

Repair Quality

Good communication and job done as promised, and stuck to the timetable given to me.

Customer Service

Good communication.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I was very pleased with the care my car received and with the courtesy towards me.

Repair Quality

Office personnel were very helpful. They even kept me updated on a time-line for the completion of the repairs. My car came back looking like new, both inside and out.

Customer Service

Everything went well.

Likely to Recommend

Second time using Pfeiffer for significant repairs. Two really great experiences.

Repair Quality

Great communication

Customer Service

Timely and consistent follow up regarding what to expect.

Likely to Recommend

Repair Quality

They went above and beyond to erase all traces of the damage.

Customer Service

Likely to Recommend

Repair Quality

Great Repair work completed on a major project.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Definitely! Everyone was kind and courteous. Updates were frequently delivered. The Team made the whole experience wonderful. They deserve recognition for their dedication to Customer Service.

Repair Quality

Customer Service

Likely to Recommend

Pfeiffer's always been my go-to shop!

Repair Quality

An excellent job all around! Thank you!!

Customer Service

Jessica and Kelsey were wonderful to work with! Kelsey provided great email communication which allowed me to keep track of the progress and answer questions. Kudos!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

It looks as good as new

Customer Service

Kelsey and the lady working as the receptionist were both very friendly.

Likely to Recommend

I love the efficiency and attention to detail. Ease of work with my insurnace company.

Repair Quality

Great with communication and efficient with fixes

Customer Service

Great with communication and efficient with fixes

Returned Clean

Likely to Recommend

Would definitely recommend them and go back in the future!

Repair Quality

Excellent repairs! Looks like a new vehicle!

Customer Service

Wonderful customer service and communication!

Returned Clean

Likely to Recommend

Repair Quality

Loved working with Kelsey. Car looked beautiful. So appreciative of them cleaning the interior.

Customer Service

Kelsey does an awesome job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean