Pfeiffer Collision Rockford

4.9 (186reviews)

100%

(616) 504-4350

4595 14 Mile Rd NE, Rockford, MI 49341

100%

See Photos

4595 14 Mile Rd NE
Rockford, MI 49341

Get Directions Website Email

About Pfeiffer Collision Rockford

See Photos

4595 14 Mile Rd NE
Rockford, MI 49341

Get Directions Website Email

In operation 3 years.

Welcome to Pfeiffer Collision Rockford! Since 1991, we've been your family-owned and operated auto repair center. With the latest training and excellent customer service, we ensure top-notch repairs. Trust our certified professionals to bring your vehicle back to its pre-accident condition using advanced technology. Your satisfaction and safety are our priority. Count on us for superior quality collision services in Rockford.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

I-Car

Jeep

Kia

Ram

Rivian Passenger – R1T/R1S

Call

Website

Reviews (186)

Sort By:
Newest
Rating

179 Customers Rated

5 Stars

84.4% Complete

(157)
4 Stars

8.6% Complete

(16)
3 Stars

1.1% Complete

(2)
2 Stars

1.6% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

0.5% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, often noting that vehicles look brand new or better than expected after service. Many were pleasantly surprised by complimentary interior and exterior detailing. The team is frequently commended for being courteous, professional, and knowledgeable throughout the repair process. Communication stands out as a key strength, with customers highlighting proactive updates at every stage. Timeliness is another major positive, as repairs were often completed ahead of schedule. A few customers noted minor issues such as missing final invoices or occasional gaps in communication, but these were isolated and generally resolved promptly.

Select to learn more

Service Quality
Timeliness
Communication

"... and I got a call in 3 days that my car was done. It looks amazing. You would never know it was in an accident. I was also pleasantly suprised that they gave my ..." Read more

"Unbelievable service! From the time of the first phone call to delivery. Fantastic communication and an unbelievably ..." Read more

"Pfeiffer Collision is an amazing place for collision repairs."

"Very timely repair to my BMW. Excellent job on replacing the rear passenger door!"

"These guys were easy to deal with, honest and did an amazing job with detailing my vehicle after the body work. 10 stars easily. I would recommend ..." Read more

"... would take approximately 1-1.5 weeks for repairs and I got a call in 3 days that my car was done. It looks amazing. You would never know it was in ..." Read more

"Its was way faster then I expected"

"Before date promised!"

"My vehicle was ready earlier than expected"

"Timely repair and delivery."

"Excellent work! Timely and communicated completely. I highly recommend. They even washed the car inside and oit"

"They called with ever process of them handling my car"

"Communication was excellent!"

"They contacted me consistently and gave me helpful information regarding the repair of my vehicle"

"One time I was expecting a phone call by end of day or the following day, and never received it, so then I had to follow-up ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... and I got a call in 3 days that my car was done. It looks amazing. You would never know it was in an accident. I was also pleasantly suprised that they gave my ..." Read more

"Unbelievable service! From the time of the first phone call to delivery. Fantastic communication and an unbelievably ..." Read more

"Pfeiffer Collision is an amazing place for collision repairs."

"Very timely repair to my BMW. Excellent job on replacing the rear passenger door!"

"These guys were easy to deal with, honest and did an amazing job with detailing my vehicle after the body work. 10 stars easily. I would recommend ..." Read more

"... would take approximately 1-1.5 weeks for repairs and I got a call in 3 days that my car was done. It looks amazing. You would never know it was in ..." Read more

"Its was way faster then I expected"

"Before date promised!"

"My vehicle was ready earlier than expected"

"Timely repair and delivery."

"Excellent work! Timely and communicated completely. I highly recommend. They even washed the car inside and oit"

"They called with ever process of them handling my car"

"Communication was excellent!"

"They contacted me consistently and gave me helpful information regarding the repair of my vehicle"

"One time I was expecting a phone call by end of day or the following day, and never received it, so then I had to follow-up ..." Read more

Cole (GMC owner) reviewed 8/27/26

Karl (Buick owner) reviewed 8/24/26

My estimator was very thorough and the quality of the repairs was excellent. Matthew did a great job keeping me informed.

Richard (RAM owner) reviewed 8/18/26

My truck looks excellent.

Dennis (BMW owner) reviewed 8/17/26

Would not hesitate to send business your way to friends & colleagues.

Very timely repair to my BMW. Excellent job on replacing the rear passenger door!

Professional & courteous staff at both your Traverse City & Rockford locations. Great communication.

Jill (Honda owner) reviewed 8/4/26

Todd (Ford owner) reviewed 7/30/26

Martin (Chrysler owner) reviewed 7/14/26

Marnice (RAM owner) reviewed 7/13/26

Very kind and helpful with any questions we had

Anonymous (Ford owner) reviewed 7/9/26

Joseph (Honda owner) reviewed 7/6/26

These guys were easy to deal with, honest and did an amazing job with detailing my vehicle after the body work. 10 stars easily. I would recommend in a heartbeat.

Excellent job!

They made this an easy task and made me feel comfortable and really felt I could trust them immediately.

Troy (Toyota owner) reviewed 6/29/26

Didn’t receive final copy of invoice on email like promised.

Aaron (Acura owner) reviewed 6/27/26

David (Honda owner) reviewed 6/17/26

Robert (Nissan owner) reviewed 6/1/26

John (Kia owner) reviewed 5/25/26

Michael (Mazda owner) reviewed 5/21/26

Excellent service. Very professional. Timely. Good communication

Excellent

Samantha (Subaru owner) reviewed 4/30/26

Francisco (Nissan owner) reviewed 4/30/26

Sarisfied

Very Nice attention and tracking

Good service

Elaine And William J (Ford owner) reviewed 4/30/26

I already have!

You do great work!

Both Marie and Matthew were great. Answered every question I had.

Ricardo (Dodge owner) reviewed 3/23/26

Amazing people to work with.

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Pfeiffer Collision Rockford

About Pfeiffer Collision Rockford

Reviews (186)

179 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0