Pfeiffer Collision Rockford
In operation 3 years.
Welcome to Pfeiffer Collision Rockford! Since 1991, we've been your family-owned and operated auto repair center. With the latest training and excellent customer service, we ensure top-notch repairs. Trust our certified professionals to bring your vehicle back to its pre-accident condition using advanced technology. Your satisfaction and safety are our priority. Count on us for superior quality collision services in Rockford.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Very disappointed that they released the car knowing there was a problem with the paint match. Sorry that we did not take the car ro a dealer.
Repair Quality - 0.5/5.0 -
Paint on replaced rear bumper does not match the car. The shop admitted that it does not. Why did they release the car knowing there was a problem?
Customer Service - 0.5/5.0 -
The rear bumper was replaced but the paint does not match the car. they readily admitted that, and knew it when they released the car and not told us that there was a problem.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have!
Repair Quality - 5.0/5.0 -
The Jeep looks better than the day I drove it off the lot! The detailed cleaning of the interior and exterior was a wonderful surprise!
Customer Service - 5.0/5.0 -
Marie was very thorough, super communicative throughout the repair, giving me updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Completed on time and delivered clean and properly repaired
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great timely service. Claim handling and insurance processing was hassle-free
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Much better than previous repaint by someone else, but just a tad of orange peel here and there. No need for follow-up.
Customer Service - 5.0/5.0 -
The repair scheduling and delivery was handled by someone else on my behalf. So, no way for me to comment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Keep up the good work
Repair Quality - 5.0/5.0 -
They did a great job on my Equinox driver door, front wheel well, and shining. Thank you
Customer Service - 5.0/5.0 -
Very friendly and professional staff.
Likely to Recommend - 5.0/5.0 -
Absolutely Actually all responses are made by Susan Boman main owner of the vehicle. Thank you for your care and support through this trying situation.
Repair Quality - 5.0/5.0 -
Everyone I had contact with was informative considerate and efficient. All of the repairs were completed to my expectations. I will definitely recommend Pfeiffer Collison. My repaired vehicle means a lot to me
Customer Service - 5.0/5.0 -
Marie was helpful informative and easy to communicate with
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
A few pits in the paint
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No other shop would we use. Recommend them to everyone we know needing collision work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jared and Marie provided great communication throughout the repair process and had excellent repair work done on my 2023 Q50 Red Sport. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They handled my claim fast, friendly. Communicated well. Job looked great! And I was super surprised how clean my truck was when they were done .