Pfeiffer Collision Rockford
In operation 3 years.
Welcome to Pfeiffer Collision Rockford! Since 1991, we've been your family-owned and operated auto repair center. With the latest training and excellent customer service, we ensure top-notch repairs. Trust our certified professionals to bring your vehicle back to its pre-accident condition using advanced technology. Your satisfaction and safety are our priority. Count on us for superior quality collision services in Rockford.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Marie did a great job and was very helpful and kept me up to date on progress
Customer Service - 5.0/5.0 -
Got my vehicle in real fast.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
cost of service will determine that
Repair Quality - 5.0/5.0 -
Jason always finds the problem and fixes it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would definitely recommend
Repair Quality - 5.0/5.0 -
Pfeiffer did a great job and the communication was great
Customer Service - 5.0/5.0 -
Great correspondence
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great and they did a great job communicating.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I worked with at Pfeiffer Collision were very kind and knowledgeable. I’m thankful I chose to go to them.
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
We brought our car in for an inspection for an inconsistent fluttering vibration . The car was checked and there were no serious observable safety problems found. However, we still have the same fluttering vibration . I wonder if the car was test driven ? It's still a mystery.
Customer Service - 1.5/5.0 -
refer to earlier statement
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Marie was wonderful to work with and I was very excited to see how clean my Jeep was. Thank you for working directly with my insurance company making the experience seamless to me. I will be using you again and referring Pfeiffer to my friends and family.
Likely to Recommend - 5.0/5.0 -
I'll recommend you guys to everyone. I'll be back in the spring to have more done.
Repair Quality - 5.0/5.0 -
You all worked with me to get my damage fixed and then went over the top by taking care of swapping out the motor. One stop shopping.
Customer Service - 5.0/5.0 -
Marie is a Rock Star. She stayed on top of everything. Great to talk with too.
Likely to Recommend - 3.5/5.0 -
Not sure.
Repair Quality - 3.5/5.0 -
The body work for the truck damage was good but I was disappointed for two things: First, I asked them to take off some polish I put on my trim that I had a hard time removing. They tried removing it and my truck looks worse than ever. The lady who worked on it took my paint off the trim pieces and mirrors. I wish she would have taken a certain section of the trim to see if she could remove the wax; she did all Of it with a cleaner and made it look horrible. Second, I had over $2300 worth of mechanical work done also. I asked them to check for a noise I had in the engine area. They said it was my alternator belts so they replaced them. A few days after I picked up my truck, my alternator quit while in Big Rapids and had to replace it in Big Rapids. I wonder if they checked my alternator. It could be coinincidence but it seems a little odd to me that it happened a few days after I picked up the truck.
Customer Service - 3.5/5.0 -
The body work for the truck damage was good but I was disappointed for two things: First, I asked them to take off some polish I put on my trim that I had a hard time removing. They tried removing it and my truck looks worse than ever. The lady who worked on it took my paint off the trim pieces and mirrors. I wish she would have taken a certain section of the trim to see if she could remove the wax; she did all Of it with a cleaner and made it look horrible. Second, I had over $2300 worth of mechanical work done also. I asked them to check for a noise I had in the engine area. They said it was my alternator belts so they replaced them. A few days after I picked up my truck, my alternator quit while in Big Rapids and had to replace it in Big Rapids. I wonder if they checked my alternator. It could be coinincidence but it seems a little odd to me that it happened a few days after I picked up the truck.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ferrying me home & then calling before you picked me up were both much appreciated. Thank you.
Customer Service - 5.0/5.0 -
I'm very happy
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So my tpms light now comes on (never did before) and my charger port in the car won't work anymore. Could a wire be off? Or did a fuse get blown?