Platinum Auto Body of Volo

4.8 (121reviews)
97%
31223 N. US Highway 12,  Volo,  IL  60073

In operation 41 years, 21 years at this location.

In operation 19 years. Platinum Autobody of Volo is a family owned auto repair business that has been serving the community for over 40 years. With 2 locations in Lake County, one of our locations is close to your home or work. Our goal is to provide high quality repairs on a timely basis, while working with you and/or your Insurance Company. We guide our customers through the repair process with a high level of customer service and communication. We can provide you with all your repair needs even to your "Specialty" vehicles including RV's, watercraft and large trucks. Our repairs come with a "limited" Lifetime Warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (121)

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Very professional

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Very kind and professional

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It looks brand new and I can’t tell it was scratched at all

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They were all so friendly and answered all of our questions

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Very nice shop to deal with. Workmanship looks great.

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Returned Clean

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Already have.

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Everybody was very helpful and transparent on the repairs being made.

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While the repair seems fine, the customer service was extremely poor. Staff were unfriendly and communication about the status of the repair was frustrating. When I called to ask about pickup timing, the response I received was dismissive and rude. Being busy is understandable, but it does not excuse treating customers this way. Because of the service experience, I would not return to this shop or recommend it.

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Finished the job on time with quality work.

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Friendly

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Overall, very friendly and helpful staff. everyone was great to work with, the 2x a week check in is a great feature. keep up the great work and i would highly recommend anyone use them. I would definitely use them in the future if i have too

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Friendly Professional they care !

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The work done was fantastic. The total vehicle was clean when I picked it up.

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The repair looks like it never happened.

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I received calls on any update from Platinum on my repairs.

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Platinum repaired my Honda pilot with a fast turn around time and great service. Car looks amazing!

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