Platinum Auto Body of Volo

4.8 (121reviews)
97%
31223 N. US Highway 12,  Volo,  IL  60073

In operation 41 years, 21 years at this location.

In operation 19 years. Platinum Autobody of Volo is a family owned auto repair business that has been serving the community for over 40 years. With 2 locations in Lake County, one of our locations is close to your home or work. Our goal is to provide high quality repairs on a timely basis, while working with you and/or your Insurance Company. We guide our customers through the repair process with a high level of customer service and communication. We can provide you with all your repair needs even to your "Specialty" vehicles including RV's, watercraft and large trucks. Our repairs come with a "limited" Lifetime Warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (121)

Likely to Recommend

Repair Quality

Amazing!!! Will be recommending to friends!!!

Customer Service

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Repair Quality

Customer Service

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Great work

Repair Quality

Great customer service- worked side by side with the insurance company and rental company to limit my responsibilities while waiting for my car. Final product came out wonderful, car looked perfect and the previous damage was no where to be seen.

Customer Service

Great customer service- worked side by side with the insurance company and rental company to limit my responsibilities while waiting for my car. Final product came out wonderful, car looked perfect and the previous damage was no where to be seen.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The quarter panel on the non damaged side was bowing out a bit after the new bumper was installed and some of the gaps around the taillight and other sports are slightly varying but it’s expected

Customer Service

Well informed and very helpful throughout the process

Likely to Recommend

Repair Quality

Looks great it like it didn't happen thank you!!

Customer Service

They called and keep in touch every time they said they would

Likely to Recommend

Repair Quality

Car looked great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

From day one very professional. Job was completed and I'm very happy withe the work. Highly recommend Platinum

Customer Service

Always kept me updated

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Repair Quality

Quick great service!

Customer Service

Likely to Recommend

Excellent service

Repair Quality

Platinum Collision service was very professional and thorough.

Customer Service

Friendly and informed staff.

Likely to Recommend

100 percent

Repair Quality

Amazing work

Customer Service

Everything are thoroughly explained well

Likely to Recommend

Repair Quality

I gave a much higher rating last time as I was frustrated by the length of time it took to complete the repairs. OEM parts should always be used first and am questioning why a part for a fairly new vehicle would be so difficult to get. Service and team updates are always great, but speed here was not.

Customer Service

Likely to Recommend

Already have

Repair Quality

My car is beautiful again

Customer Service

Love the updates

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Professional job

Repair Quality

So far so good

Customer Service

Your staff is very good and professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I'm very satisfied not only with the repairs but also with customer service. I didn't have to do anything, just to bring the car in to the shop and everything else was taken care off by the customer service, including contacting the insurance company and arranging rental car services. Thank you, P.S. I was pleasantly surprised when I picked up my and noticed that your sho crew also cleaned the car inside and out.

Customer Service

Read previous comments.

Returned Clean

Likely to Recommend

Repair Quality

I am satisfied, although there was some white remnants of a product all over my backseat. I am not sure what that is from. Also, I had a quote done by Collision Technique, which I still have, and the cost is less than what was quoted by around $300.

Customer Service

The rep/employee was very nice.

Likely to Recommend

Repair Quality

Good job.

Customer Service

Good service.

Returned Clean