Platinum Auto Body of Volo

4.8 (121reviews)
97%
31223 N. US Highway 12,  Volo,  IL  60073

In operation 41 years, 21 years at this location.

In operation 19 years. Platinum Autobody of Volo is a family owned auto repair business that has been serving the community for over 40 years. With 2 locations in Lake County, one of our locations is close to your home or work. Our goal is to provide high quality repairs on a timely basis, while working with you and/or your Insurance Company. We guide our customers through the repair process with a high level of customer service and communication. We can provide you with all your repair needs even to your "Specialty" vehicles including RV's, watercraft and large trucks. Our repairs come with a "limited" Lifetime Warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (121)

Likely to Recommend

Repair Quality

Very good service

Customer Service

Returned Clean

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Repair Quality

Work was excellent. Desk staff was rude. Communication is lacking. 3-4 day estimate became 8.

Customer Service

See first comment.

Returned Clean

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Repair Quality

Was very pleasant to arrange the estimate and the drop off for repairs. The work was done timely and the communication was good!

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I was given the choice of another repair shop closer to my house but I am satisfied with Platinum

Repair Quality

I am always treated well and except for the reason I am there ( a wreck or damage to my truck) I enjoy being there

Customer Service

Always satisfied

Likely to Recommend

Repair Quality

Customer Service

Could rate higher, but the repair took longer than anticipated and was not prepared for that.

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Repair Quality

Customer Service

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Repair Quality

Awesome, customer service and work. Highly recommend

Customer Service

Highly recommend

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Nice work nice staff very cooperative team

Customer Service

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Repair Quality

Thank you, platinum. My Toyota looks great. . I can’t imagine how hard it was to find all those parts required for the repair. I’m completely satisfied and the cookies are great. Thank you, platinum.

Customer Service

Platinum Auto Body did a great job on my FJ Cruiser. Hundreds of parts needed to be ordered, assembled, and painted, and they got it all done in a short period of time, and I’m completely satisfied with their work. I highly recommend them thank you Platinum auto body.

Likely to Recommend

Repair Quality

Wonderful experience following a frustrating accident. The process was seamless and Platinum did everything to make it so easy. Very grateful for all their help & my car is perfect again!

Customer Service

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Repair Quality

Everything looks great.

Customer Service

They were very nice and answered all my questions.

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Repair Quality

Great job and back before expected

Customer Service

Friendly and professional

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

I would be happy to recommend Platinum to my friends or family.

Repair Quality

The receptionist was very pleasant, knowledgeable, and shared the follow up information to me regarding my vehicle. Quality of workmanship was excellent, and was completed at an earlier date than expected!

Customer Service

Customer service was great! The receptionist was very pleasant, and provided detailed follow-up information to me regarding expected timing.

Likely to Recommend

Absolutely!

Repair Quality

Rob and Lisa and Lillian were so professional but personal and helpful. They all made a very difficult experience for me much easier and I am very appreciative. I would not hesitate to refer anyone to them and spoke to State Farm about what a great experience and results I experienced at Platinum.

Customer Service

Professional, Detail Oriented and very personable.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service