Precision Auto Works of Wakefield

4.9 (762reviews)
100%
1 Melvin St, Unit A Rear,  Wakefield,  MA  01880
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Shop AssistantSparkles

In operation 11 years.

Precision Auto Works of Wakefield is a full-service auto body and collision repair facility trusted by drivers throughout Wakefield, the North Shore, and across New England. For nearly 30 years, we’ve built our reputation on delivering high-quality repairs, exceptional customer service, and results done right the first time. We repair all makes and models, with specialized expertise in European and Asian vehicles including Factory Certification with Honda, Acura, and Subaru. Our technicians are manufacturer-certified, highly trained, and bringing a depth of experience across all aspects of modern collision repair. Precision Auto Works works with all major insurance companies and is a preferred repair facility for many leading carriers. Our team handles the claims process from start to finish, making your repair experience smooth, transparent, and stress-free. Driven by craftsmanship, integrity, and pride in our work. At Precision Auto Works, If It Drives You, It Drives Us Too!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
Acura
GM
Honda
I-Car
Subaru

Reviews (762)

My Experience

Job well done and promptly as well.

My Experience

The whole gang was super nice and helpful. I am always appreciative of great customer service.

My Experience

Staff pleasant and helpful! Car was finished earlier than expected! Avoided renting a car! Perfection! Car looks great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

The team is exceptionally professional. Every department executed 100% to my satisfaction.

Customer Service

Awesome.

Returned Clean

Likely to Recommend

An acquaintance recommended you to me!

Repair Quality

My vehicle was repaired within a week! No one has time for an accident, epically when rear ended unexpectedly, and this was repaired 2 weeks sooner than I anticipated.

Customer Service

If I had any questions, they were answered before I could ask. I was told what to expect and everything was taken care of.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Excellent communication

Customer Service

Personable and friendly. Unfortunately, we have had to use Precision more than once (no one wants to be in an accident :) ) But we have come back as the work and the staff make it worth coming back.

Returned Clean

My Experience

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Repair Quality

Customer Service

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I Recommend to Everyone , I will never use anyone else’s.

Repair Quality

Excellent service , The car looks fantastic!

Customer Service

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Repair Quality

Very good and high quality service

Customer Service

Very good service

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Have already told family and friends about the great service and quality of work at PAW!

Repair Quality

Service was top-notch. My car came back looking better than before the accident. They even detailed it inside and out, an unexpected bonus!

Customer Service

Elaina, Martika and Skip were all super friendly and on the ball!

Returned Clean

My Experience

The finished work looks great… your staff are very helpful. Thank you!!!

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Customer Service

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Repair Quality

Customer Service

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Repair Quality

Referred by Fahey Tires for some small work. Came out great

Customer Service

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My Experience

Truck was perfectly repaired. Polished and detailed at pickup. Also appreciated the updates from Skip. Thanks!

Likely to Recommend

I already have recommended them and will continue to do so

Repair Quality

The repairs were absolutely perfect, and everything was done in a timely manner.

Customer Service

Customer service was excellent! Very personable and efficient and scheduling and communication. As well as assisting with pick up and drop off of my rental car.

Returned Clean

Likely to Recommend

I already have recommended Precision to friends.

Repair Quality

The repair on my car exceeded my expectations. The workmanship was outstanding. And, the customer service was excellent!

Customer Service

The customer service was excellent. I had a few questions while my car was being serviced and the responses to my phone calls or voice mails were quick, efficient and always with a friendly manner.

Returned Clean

Likely to Recommend

Outside of the car listing to the right in drive mode everything else is exceptional. Could you contact me about my question, Please ??)

Repair Quality

It all looks excellent except when l Drive the car now it drifts to the right as l proceed down the road going forward in drive gear. Are you responsible to correct that as a part of the card restoration or do l have to have that attended to/ examined and addressed by a dealership or auto mechanic???

Customer Service

The contact and communication was good but somewhat sparse, inially as the car was taken in on Memorial Day weekend and People were on vacation.