Precision Body & Paint of South Hillsboro

74reviews
5500 S.E. ALEXANDER STREET,  Hillsboro,  OR  97123

In operation 51 years, 3 years at this location.

We have been repairing vehicles for more than 45 years. Our brand new facility has been equipped with the most advanced tooling and equipment to ensure that today's vehicle are being repaired properly and safely utilizing only new OEM parts. We ensure that all manufacturer procedures, inspections, and calibrations are followed and completed because ensuring a safe and proper repair is our highest priority. We specialize in high top vans such as Sprinter, Promaster and Transit style vehicles but accept most makes and models. We are also fully equipped to repair the latest EV vehicles and vans.

Services
  • Free Estimates
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Mercedes-Benz
Mercedes-Benz Sprinter

Reviews (74)

My Experience

Everyone one was super nice. The work done on my jeep was well done. Charles was awesome getting me a great price and working with the insurance.

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Great job

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Cody and Miya ( sorry if I’m not spelling her name correctly) were very helpful

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Everything to date has gone well, yet the inspection process is still ongoing.

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I did a recommendation shout out to all my friends and family on Facebook.

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Satisfied isn't enough to describe the above and beyond service with incredible kindness after my husband passed.

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My Experience

I felt that the communication is very slow. Whenever I called, nobody was there to receive the call. It was really hard to know updates quickly.

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I would not imagine recommending to anyone because of the terrible customer service. I am even wondering if I should give them a 1-star review in google or not.

Repair Quality

The service was good. However, whenever I tried to call the shop, they did not receive my call. Even when they received the call, the front desk lady did not seem to know any information. She kept saying she would talk to somebody and let me know an update about my car but never got back to me. I kept pushing for the information. Especially, in the beginning, when the parts arrived and my car was scheduled for drop-off on a Monday, nobody even let me know that information. I happened to call on Friday evening and then they said your car is scheduled for a drop-off on Monday. The repair was great but customer service and communication need to be improved greatly.

Customer Service

The customer service needs to be improved greatly. There was hardly any communication from the shop. I had to keep pushing for update about my car. Even when it was scheduled for a drop-off on a Monday, nobody called me. I happened to call on Friday evening and then they told me that the parts arrived and my car is scheduled for the drop-off no Monday.

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My Experience

Cody at your Hillsboro South location was on top of the repair and insurance estimates.

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Repair Quality

Very easy to work with and a beautiful job.

Customer Service

Kept me informed as the repairs were made

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Everything looks good so far.

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It was a pleasure dealing with Cody and Maya. Maya was always available to answer my questions.

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Job was good . Manager is terrible won't return phone calls.three times I spoke with him he said I will call you back, but no call backs. So as far as the repair goes, when I picked up my vehicle I noticed the wrong tail light was replaced. I Called the Mgr he said " I will check with the technician and call you back" I received no call back. There is a small run from the re-paint. I purchased a new tail light and sanded the run and buffed out the run area. I use to be a service manager and you need to replace yours.

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Very

Repair Quality

Looking at the repaired area, the truck looks like it's never been hit. The repair is perfect, you would never know it was hit. I have my truck back. In addition, they cleaned the truck inside and out. I was very pleased with precision and will use them again if needed.

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They didn't replace the bathroom vent like I requested.

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It was a very pleasant experience doing business with Precision. All was done wonderfully and extremely quick. I highly recommend.

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It was a very pleasant experience doing business with Precision. All was done wonderfully and extremely quick. I highly recommend.

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