Prestige Auto Collision, Inc.

4.8 (11,241reviews)
96%
23726 Via Fabricante,  Mission Viejo,  CA  92691
Bot
Shop AssistantSparkles

Prestige Auto Collision is a family owned and operated repair facility. We have been serving Southern Orange County since 1984. We are Mercedes Benz certified. BMW trained and equipped.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
BMW
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Lucid
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Nissan
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla
Volkswagen

Reviews (11,241)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great company to work with! They kept me updated every single day, finished the job on time, and provided excellent service throughout the process. I’m still waiting for my car decal, which they told me they have already ordered, but overall I’m very happy with their service and would definitely recommend them.

Repair Quality

One of the best experiences I’ve had with a company! They did a great job, and their communication has been excellent. I’m currently waiting for my decal, which they told me they will receive soon. They keep me informed every day and have been very professional throughout the whole process. I really appreciate their service and highly recommend them!

Customer Service

Likely to Recommend

Repair Quality

Great service

Customer Service

Likely to Recommend

Repair Quality

Delivered vehicle when promised

Customer Service

Returned Clean

My Experience

Very pleased with Lance and the Prestige team.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Prompt and super friendly service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repair was meticulously done. Car was detailed, too. It looks brand new. Jonathan/John was very patient and helped me when I arrived after 5:30. I know I was getting frustrated that it was taking longer than expected, but after seeing the thorough job that they did, I now understand.

Likely to Recommend

Repair Quality

Looks brand new.

Customer Service

John and receptionists super nice and helpful. Gave good updates.

My Experience

Very professional and easy to work with. I appreciated the frequent text updates

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I did like the job!

Customer Service

My Experience

Thanks to Ken Johnson for meeting my time crunch requirement. The body repair looks flawless.

Likely to Recommend

Repair Quality

Flawless repair

Customer Service

Likely to Recommend

Repair Quality

Prestige Auto was very professional and got my car all fixed up and back to me within 1 week. My experience was exceptional.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Prestige did an excellent job and was honest on the timeline and did a wonderful communication. I highly recommend them and would go back for any other repairs in the future

My Experience

I had a hard time getting someone consistent to update me on my cars status. Also had to request twice that they notify the insurance so I have extensions on my rental. I appreciate the extra care he put in the car though. Do overall I'm.happyish

My Experience

Kevin was amazing! Rate him 10/10. The repair was absolutely beautiful. The only problem was, I instructed them to leave an old car part that was located in the trunk of my truck, but someone took it out and threw it away when they cleaned the truck prior to my pick up.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Job very well done. Lots of updates and work was done when promised. Great job.

Likely to Recommend

Repair Quality

Beautiful work. I was updated with progress very often. Worked with my insurance company very well. I hope I don't need to repair my car again, but I would return to Prestige if I did. Cheers!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kenneth was great and really liked the text updates.

Likely to Recommend

Repair Quality

Excellent work!

Customer Service