Prestige Auto Collision, Inc.
Prestige Auto Collision is a family owned and operated repair facility. We have been serving Southern Orange County since 1984. We are Mercedes Benz certified. BMW trained and equipped.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very painfree process. I was very impressed!
My Experience - 5.0/5.0 -
I have to admit, I was extremely skeptical when I dropped my car off. I have trust issues and the thought of going through an insurance backed place, had me expecting some corners to be cut. However, after looking over my car I was left in awe. You all did such an amazing job and I was super excited to see that you all even made the extra scratches above the damaged area disappear. Talk about above and beyond! I'm impressed and you can believe me when I say, you will be my go to for any future needs. Through insurance or not, you're my first call. Thank you so very much! Oh and your staff from start to finish did an amazing job too! I appreciated their positive attitudes and making me feel at ease and welcomed during my visits.
My Experience - 5.0/5.0 -
Everyone was very efficient and friendly. Above average service and overall experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy and painless repair work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
How much do you want to spend. A little and get what you pay for. they're the place for you. If you want Quality Work, go somewhere else.
Repair Quality - 1.0/5.0 -
Great costumer service. Poor workmanship.
Customer Service - 5.0/5.0 -
Great costumer service. Poor workmanship.
Returned Clean
My Experience - 0.0/5.0 -
There is still a scratch, and the trunk door is discolored and has a a gash now. That's all I could see for now since it was dark.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
But the customer service was amazing. I'm not satisfied because there are still scratches and a gash on the trunk lid
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went great & I received updates throughout. Thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nicole handled the repair time well!!! the car looks good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I wil tell everyone i know to NEVER EVER EVER use prestige auto.
Repair Quality - 1.0/5.0 -
Very upset with prestige. I went through usaa to get the repair on my vehicle because it was rear ended in an accident. I dropped my car off there on a thursday and they told me it would be done on monday at 5:30pm i get there and they tell me it wont be done until the next day, wait theres more. They also said that i was "supposed"to get a call from a man named jose, which by the way should be fired from that job because he is extremely unprofessional and has no idea what he is doing. Jose never called me. So i get there the next day which is tuesday at 5:30 and another man different from jose comes out and tells me that my car STILL ISNT DONE. At that point i was furious. So he said the same thing, oh it will be ready tomorrow for sure blah blah blah. This next part is the best part, i get there on Wednesday and he comes out and he says kyle, ive got some bad news, we scratched your car when we were putting the bumper back on. I literally had no idea what to say i was so upset. So i made the mature choice by staying calm and being reasonable with the man, so he offers to drive it to my work the next day for me and he would take the rental car back for me, i said no thanks my dad will come pick up the car. So my dad gets there on thursday picks up the car, its all done, drops it off at my work, i come outside, THERE IS A SIGNIFICANT CHIP IN THE RIGHT SIDE REAR QUARTER PANEL. Prestige auto is the silliest most unproductive unprofessional buisness i have ever gone through in my entire life. I am not with them nor am i happy with usaa. Thats why i use a REAL insurance provider that actually cares about their members, state farm.
Customer Service - 1.5/5.0 -
The women at the front desk arent very polite and kind of sassy so watch out for them.