Prestige Auto Collision, Inc.
Prestige Auto Collision is a family owned and operated repair facility. We have been serving Southern Orange County since 1984. We are Mercedes Benz certified. BMW trained and equipped.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent professional service and my car looks great!
Customer Service - 5.0/5.0 -
Excellent Customer Service!
Returned Clean
My Experience - 5.0/5.0 -
Lance went above and beyond to make sure my vehicle was in great shape and done in time for my trip. Thank you for all your hard work!
My Experience - 5.0/5.0 -
None and thank you
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 5.0/5.0 -
All went very well thank you
Customer Service - 5.0/5.0 -
Happy with the results
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
only complaint was the multiple delays on parts
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lance was gteat!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was complete completed on time and at the price agreed to. Everyone was very courteous and helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The repair looks great and they cleaned the car nicely, however since I brought the vehicle in there are malfunctions in the climate system. Not certain if it's attributable, 8 for now, would be 10 otherwise
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work done was excellent Plus it's warrantied if there's a problem with their work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Need better updates. I had to initiate the calls to find out if the car was ready. Should have come from you.
Likely to Recommend - 5.0/5.0 -
Extremely satisfied and very comfortable recommending to family and friends
Repair Quality - 5.0/5.0 -
Very courteous and professional
Customer Service - 5.0/5.0 -
Very single person from Allison the receptionist to Eric Gates the manager were pleasant, knowledgeable and customer service friendly. I have been to many auto shops in my years and Prestige greatly impressed me!
My Experience - 5.0/5.0 -
I had another car there a year ago and worked with Kevin also. Very friendly and he and the front staff were pleasant, easy to work with and efficient!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
So my car was perfect but it was an issue first the said my car it will be ready in two weeks and then they said we need more days and then it was already a month and my car wasn’t ready every time that I was calling about my car they were saying something different
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate the attention to detail throughout the process, from the decision not to install flawed parts to the condition of the vehicle when it was returned to me. Thank you sincerely. Vince Gallo
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kevin made the process of getting our Rivian fixed super seamless and easy. He had great communication and updated us frequently, so we knew the status of our repair every step of the way. We’re really happy with how the car repairs turned out!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin and the Prestige team were all great! Super responsive, and transparent throughout the entire process. Massive plus that they were a preferred auto shop by my insurance and car manufacturer, which made the entire process really seamless and fast. Thanks!!
Customer Service - 5.0/5.0 -
Kevin was outstanding! Great commentary. Regular and frequent updates. 10/10!