Procolor Collision Copperfield
In operation 3 years.
ProColor Collision Copperfield, formerly Copperfield Collision Center, is a state-of-the-art, collision repair center equipped to handle repair services for private, commercial and fleet customers in the Houston area. An I-Car Gold Class repair facility, they are able manage all types of damage, with the highest precision. Their team of experienced, highly skilled technicians using the most up to date repair methods and reputable materials focuses on providing their customers with the highest level of service. Experienced in working with all types of insurance companies, ProColor Collision Copperfield provides a stress-free experience and gets you safely back on the road as soon as possible.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My car looks very nice and neat. They keep me updated and my car was done before the due date
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I couldn't be more pleased with the service I received at Pro Color. From the moment I walked in, the staff was friendly and professional. They took the time to explain the repair process and kept me updated throughout. They were transparent about the type of work they generally do and I appreciated the honesty (not something you get at most car repair shops). The quality of the work was exceptional. My car looks as good as new, and they even went the extra mile to clean the interior and exterior. The repairs were completed ahead of schedule, which was a pleasant surprise. I would highly recommend ProColor to anyone in need of car repairs. Thank you for making a stressful situation much easier to handle!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was outstanding. Only thing I would encourage work on, is the communication with the customer.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and on time considering the storm delays. Easily recommend
Likely to Recommend - 5.0/5.0 -
Easily recommend
Repair Quality - 5.0/5.0 -
Excellent and fast. Would recommend
Customer Service - 5.0/5.0 -
Friendly and professional
Returned Clean
My Experience - 5.0/5.0 -
Great communication. They called me to let me know every detail going on and kept me up to date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and support.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied, Procolor did an excellent job on my car,I recommend this company 100% and give them an A+👍
My Experience - 0.0/5.0 -
The paint job is horrible on the hood and the number. The hood had scratches and marks. The bumper is clumpy and plastered on. Replacement parts are not clean.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The paint job is terrible. Parts that were taken off prior to the paint job were NOT completely removed but painted over. There’s smudges, scratched, and clumps when the paint should be smooth.
Customer Service - 1.0/5.0 -
Communication was very low.
Returned Clean
My Experience - 0.0/5.0 -
1) Over the course of the entire repair period (8 days), I received 8 changes to the anticipated completion date. 2) Communication was horrible. Assurances to follow-up with a call never occurred. Ongoing discrepancy between text messages and technicians statements.
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
Rubber sealant between the hood and body is not properly attached - it is partially hanging out between the hood and body in the area repairs were made.
Customer Service - 0.5/5.0 -
Over 8 day period, 8 changes to completion date. Shop not returning calls - horrible communication - discrepant information.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and work perform by ProColor team.
Likely to Recommend - 0.5/5.0 -
Nope, absolutely not.
Repair Quality - 0.5/5.0 -
Took a week, almost week and a half, longer than expected to color match my Pearl White Kia Soul. When I received the car, there was paint on the grill, the bumper wasn’t set correctly and I was missing the ENTIRE WHEEL WELL. I ended up having to buy the missing parts at the dealership and doing the rest at home myself. Additionally, the lack of communication was ridiculous. I was told the receptionist had been reaching out to me regarding my car. She wasn’t. I had to show my call log to prove it. Overall, I regret ever coming here, will not be back, and will not be referring anyone here.
Customer Service - 0.5/5.0 -
No updates at all
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Saved money compared to other quote. Done very quickly as well. Very pleased with the “bang for the buck”
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was updated throughout the duration of the service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and thorough. They were finished before the scheduled time. Cannot even tell there was damage.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very well pleased! Great Jo and customer service!